PricewaterhouseCoopers

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Administrative

Job Description & Summary

We are looking to recruit a Receptionist/Secretary for our office in Kilkenny.

This role will be a job share with every second week off.

As a Receptionist/Secretary, you will be involved in supporting Partners, Directors, Senior Managers and Managers across the office. Prioritising, multi-tasking and maintaining a high level of confidentiality on all matters is essential. The role involves various secretarial and administration functions for the team, as well as acting as Receptionist and other office duties. Given the nature of the duties, the role will be office based.

Responsibilities:

In this role your responsibilities include but are not limited to:

Reception / Hospitality / Office Management

• Ensure that the reception area and meeting rooms are maintained professionally at all times and that the rooms are always ready for planned meetings or other events.
• Manage the office swipe card system
• Manage the bookings of desks and meeting rooms through the room booking system.
• Join our Admin team and assist with the shared workload
• Assist with IT requirements on an ad hoc basis
• General management of the building and building related issues, liaising with PwC Dublin Infrastructure team, IT team and external suppliers, contractors etc
• Assist with office equipment supplies
• Coordinate with caterers and suppliers for food, drink and equipment as required for events
• Organise refreshments for meetings, as required.
• Liaise with office cleaners as required.

Administration

• Manage all forms of incoming mail and outgoing mail, follow up promptly and appropriately as required.
• Ensure the firm’s standards are maintained on all correspondence that uses the PwC branding formats.
• Assist client teams in the preparation of proposal, presentation and report documentation (including financial statements) using Word, PowerPoint, Excel and the Google suite plus audio typing as required.
• Operate PwC specific packages, Salesforce, Workday, Cabs, iPower and others. Training will be provided.

General

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Learn about how business needs are changing and consider the impact on services provided.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Dealing with a wide range of people on a daily basis.
• Anticipate the needs of others and take appropriate action.
• Uphold the firm's code of ethics and business conduct.

Experiences and skills:

• Minimum 3 year’s relevant experience in a similar role
• Experience working in and managing a busy office environment
• Excellent copy and audio typing
• Excellent communication skills, e.g. greeting clients / dealing with queries, main point of contact for the entire office (dealing with all staff queries)
• Ability to prioritise, to manage own work flow, use own initiative
• Resilience - ability to work under pressure while maintaining quality and standard of work to meet strict time deadlines
• Team player - ability to engage with the team and to provide support/flexibility
• Understanding of the need for discretion and confidentiality
• Other ad hoc administrative duties (e.g. managing petty cash)

Unlock your potential with PwC Ireland

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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