We’ve always been an organization with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
Security incidents carry financial cost and can impact our brand and reputation. Proactively preventing, detecting and responding to incidents allows BT to reduce risk to the business and our customers. Any large organization needs a centralized facility responsible for every aspect of Security, hardening the business posture from attack. Your role places real value in finding and adapting ways to protect and support our people, customers & communities.
The Cyber Security Operations team’s goal is to detect, analyse, and respond to cybersecurity incidents using a combination of cutting edge technology and a strong set of processes. Cyber Security Operations staff work across the organisation, typically with incident response teams to ensure security issues are addressed quickly upon discovery.
L1 Section
The Cyber Security Professional (L1) forms the first level of monitoring in the Security Operations Centre. In this role you will monitor and respond to security events and incidents from managed customer security systems as part of a team. The role consists of monitoring realtime events and incidents from our customers, keeping abreast of intelligence from the IT security community (and government/law-enforcement), or other industry sources and operating from 24/7/365 within our Cyber Security Operations Centre (SOC). Shift work will be required to cover 24x7 operations
L2 Section
The Cyber Security Professional (L2) forms the second level of monitoring in the Security Operations Centre. In this role you will have the responsibility of deploying changes to the client security devices following a predefined template. Secondly, providing a quality, comprehensive analysis of proactive alerts and re-active incidents, building on the initial triage performed by the L1 team. This role forms the key escalation point between L1 and L3 and involves keeping abreast of intelligence from the IT security community (and government/law-enforcement), or other industry sources and operating from 24/7/365 within our Cyber Security Operations Centre (SOC). Shift work will be required to cover 24x7 operations.
L2 Points
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Read Full Description