End Date
Friday 04 July 2025
Salary Range
£70,929 - £78,810
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.
Job Description
JOB TITLE: Design Researcher (12-Month FTC)
LOCATION: London
SALARY: £70,929 - £78,810
HOURS: Full-Time
DURATION: 12-Month Fixed-Term Contract
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our London office.
About the opportunity
Here at Lloyds Banking Group, we value Design Research. We’re a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you’re an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX).
We'll encourage you to test and learn new ways of doing research and foster a culture of mentoring, collaborating, and learning from other researchers.
Working in a multi-disciplinary design, product, and engineering team, you’ll develop and lead the research strategy for a key area of our business. You’ll also be supported by our wider Design Research and Analytics community.
You’ll be responsible for managing the research plan and roadmap for your service or product area. You’ll deliver research to solve customer problems, unlock new opportunities, and guide what is created. You’ll enjoy working on varied research across the product development lifecycle, from generative to evaluative research.
What you'll need
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
Ready to start growing with purpose? Apply today and let’s create something extraordinary together!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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