Embark on a rewarding career journey with the firm in the Operations team where we are committed to excellence, innovation, and fostering a collaborative environment. Join a high performing team and make an immediate impact to our Securities Services business where we are the largest custodians in the Australia & New Zealand (ANZ) region. It is a unique role where you will deliver client service excellence for our clients in the leading Securities Services business in the region.
As an Associate in the Custody Client Facing Operations team, you will be responsible for the day to day Client Service supporting multiple Custody clients. This includes responsibility for the timely and accurate response to all Custody client queries. You will also be required to adhere to a risk and control framework covering key control functions within Custody Operations. The role includes developing strong internal relationships across multiple business and product teams including Custody Product, Cash Product, Sales, Client Service Account Management (CSAM), onshore and offshore operations and processing teams and other Custody Client Facing teams globally.
In your new role, you will maintain a focus on developing and maintaining strong client relationships including periodical client meetings and pro-active client support. You will also be required to identify and deliver operational opportunities to improve settlement timeliness and straight through processing, promote the use of J.P. Morgan tools available to clients and contribute to J.P. Morgan’s business initiatives.
Job responsibilities
Required qualifications, capabilities, and skills
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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