JCPenney

Overview

Company Overview (Assistant Manager - Supply Chain)

Catalyst Brands is an operating partner to globally recognized names, delivering best-in-class retail, eCommerce, supply chain, and brand operations for a portfolio of brands including Aeropostale, Nautica, Lucky Brand, Brooks Brothers, Eddie Bauer, and JCPenney. Our distribution and fulfillment operations are a cornerstone of our logistics strategy, enabling rapid movement of goods from supplier to customer across multiple brands and platforms.

General Summary

The Assistant Manager, Supply Chain will split responsibilities across two major initiatives:

• 50% supporting the Eddie Bauer brand through direct engagement with our third-party logistics (3PL) provider to ensure seamless distribution center (DC) operations and service level performance. This role involves eComm, store replenishment, and returns.
• 50% supporting JCPenney brand initiatives, focused on supply chain-related projects, operational analytics, and continuous improvement efforts across fulfillment and distribution.

This is a cross-functional role that requires strong relationship management, problem-solving skills, attention to detail, and the ability to balance operational tasks with strategic project execution.

Key Responsibilities:

Eddie Bauer / 3PL Support (50%)

• Serve as a primary liaison with 3PL team managing Eddie Bauer DC operations as well as Catalyst Brands internal support team members (located in a few different states).
• Monitor and analyze daily/weekly/monthly/quarterly KPI reporting related to order accuracy, service levels, inbound performance, and outbound execution.
• Troubleshoot issues related to inbound shipments, order fulfillment, allocations, and transportation delays.
• Support compliance and chargeback processes for vendor performance.
• Ensure timely processing of supply orders and 3PL invoices.
• Partner with internal brand and logistics teams to ensure alignment on priorities and execution timelines.

JCP Brand Project Support (50%)

• Support supply chain projects related to JCPenney distribution and logistics initiatives, including system enhancements, process improvements, or seasonal planning.
• Conduct root cause analysis on operational issues and develop recommendations for improvement.
• Assist with project tracking, documentation, and cross-functional communication.
• Create, maintain, and distribute operational dashboards and reports to highlight performance trends or project milestones.
• Collaborate with key internal stakeholders in logistics, IT, transportation, and merchandising to support brand goals.

Qualifications

• Bachelor’s degree in business, Supply Chain, Logistics, or a related field is preferred.
• 2–5 years of experience in distribution, logistics, or supply chain operations with exposure to and/or understanding of inbound operations, eComm, store replenishment, reverse logistics, and returns.
• Strong Excel skills and comfort working with data (pivot tables, VLOOKUP's, charts, etc.).
• Excellent communication and relationship-building skills; able to work with internal and external stakeholders at all levels.
• Ability to manage multiple priorities with a mix of structured and ambiguous tasks.
• Detail-oriented with a continuous improvement mindset.
• Previous experience with 3PLs or omnichannel distribution is a strong plus.
• Experience supporting cross-functional projects or supply chain initiatives preferred. #Storeswrap

Pay Range

USD $65,000.00 - USD $68,950.00 /Yr.