JPMorgan Chase & Co.

Job Description

Drive the successful delivery of complex technology projects as a Lead Technical Program Manager, aligning technology initiatives with business goals at JPMorgan Chase.

About JPMorgan Chase & Co.: JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional, and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

About the Role: As a Lead Technical Program Manager in CIB Markets Technology - Digital Markets Execution, you will drive the successful delivery of complex technology projects that will help reach our business goals. Leveraging your deep knowledge of technical principles and practices is essential for developing innovative solutions while simultaneously managing resources, budgets, and high-performing teams effectively. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies ensuring the highest quality and professionalism within an agile framework.

Job Responsibilities

• Partner with senior stakeholders to shape the overall product vision and agree on the shared OKRs for the products within your portfolio.
• Develop and execute comprehensive multi-year technology roadmaps that provide clear direction and alignment across multi-disciplinary teams for successful delivery.
• Orchestrate project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Establish and manage a transparent governance structure that encourages open communication across the organization.
• Guide technology teams to navigate or eliminate organizational obstacles to delivery.
• Understand the regulatory environment and ensure a robust controls framework is in place.
• Utilize data-driven assets to review program performance, identify areas for improvement, and demonstrate business results through metrics.
• Champion the adoption of agile methodologies and foster a culture of continuous learning and innovation within the team.

Required Qualifications, Capabilities, and Skills

• 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Strong written and verbal communication skills, with the ability to distill complex ideas into easily understood solutions.
• Demonstrated strong risk awareness and critical thinking abilities.
• Expertise in stakeholder management with the ability to establish productive working relationships and influence decision-making.
• Excellent interpersonal skills, comfortable engaging with a diverse audience across various levels of seniority.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business or technical objectives into manageable activities.

Preferred Qualifications, Capabilities, and Skills

• Degree-level education or higher in a STEM subject matter is preferred.
• Familiarity with Markets Sales processes and experience with trade booking systems in large organizations would be advantageous.

Why Join Us? At J.P. Morgan, we celebrate talent from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We foster a culture of inclusion, where everyone's voice is valued, and all employees have the freedom to deliver their absolute best. We are committed to attracting and developing a diverse workforce. Learn more about our Business Resource Groups and how they support our employees in building successful careers and reaching their greatest potential. We warmly welcome applicants from all walks of life to join our team and make a meaningful impact.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.