DESCRIPTION

As a Product Launch Manager for Amazon Device Solutions (ADS), you will orchestrate the technical delivery and launch of our innovative B2B products, including the Amazon Signage Stick and associated software services. You'll work closely with our Engineering, Product, and Business Development teams to ensure successful technical implementation and market introduction of digital signage and smart office solutions for small and medium businesses (SMBs) and enterprise customers.

Your role is crucial in scaling our presence in the multi-billion dollar digital signage market and expanding our smart office offerings. You'll be responsible for coordinating complex technical launches across multiple channels, including direct sales, content management system (CMS) partners, and AV integrators. Your success will be measured by your ability to drive technical excellence in launches, ensure reliable product delivery, and create scalable launch processes. This role requires deep technical understanding, business acumen, strong program management skills, and the ability to lead complex cross-functional initiatives.

You'll be at the forefront of bringing innovative solutions to market that empower businesses to amplify their operations and customer engagement through connected devices and services.

Key job responsibilities

  • Lead end-to-end technical launch planning and execution for ADS products, with emphasis on system integration, testing, and deployment readiness
  • Develop and manage technical integration plans with key CMS partners and AV integrators to ensure successful product launches
  • Coordinate with internal teams (Engineering, Product, Marketing, Sales) to align technical readiness, launch timelines, and dependencies
  • Create and execute comprehensive launch programs that address technical requirements for both SMB and enterprise deployments
  • Manage beta programs and technical validation processes, gathering performance metrics and system feedback
  • Develop technical documentation and operational procedures for new product launches
  • Collaborate with AWS and other technical teams to create integrated deployment strategies
  • Monitor and analyze technical performance metrics post-launch, providing insights to improve future launches
  • Identify and mitigate technical risks, establishing escalation paths to ensure smooth product introductions
  • Drive continuous improvement in launch processes through automation and technical optimization
  • Establish and track technical readiness metrics across product launches

A day in the life

Your day as a Senior Product Launch Manager at ADS might start with a morning strategy session, refining launch plans for our latest digital signage solution. By midday, you could be leading a cross-functional meeting to address last-minute technical issues before a major product release. The afternoon might see you collaborating with Marketing on customer-facing materials, ensuring our value proposition is clearly communicated. You'll likely end your day analyzing customer feedback and technical metrics from recent launches and preparing recommendations for product and process improvements. Throughout, you'll coordinate with various teams, manage timelines and risks, and balance immediate launch needs with long-term product strategy, all while keeping the customer at the center of your decisions.

About the team

ADS creates scalable, profitable B2B opportunities by leveraging Amazon's substantial investments in 1P devices, technologies, and infrastructure. Our mission is to empower businesses with connected devices and services that amplify their operations, business performance, and customer engagement. We are a team of innovators tackling difficult problems and building products through fast iteration in a startup-like environment within Amazon.

BASIC QUALIFICATIONS

  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • 7+ years of experience in product launch/technical program management, preferably in the technology or B2B sector
  • Proven track record of successfully launching complex technology products
  • Experience managing technical dependencies across multiple teams and stakeholders throughout the product launch life cyle
  • Strong technical project management skills with ability to create and execute launch plans
  • Excellent understanding of software development lifecycle and deployment processes
  • Demonstrated ability to translate technical requirements into successful launch strategies
  • Proficiency in data analysis and technical metrics
  • Excellent communication and presentation skills, with the ability to influence senior leadership and external partners
  • Experience with go-to-market strategy development and execution

PREFERRED QUALIFICATIONS

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
  • Experience in influencing senior leadership through data driven insights
  • MBA or advanced degree in Computer Science, Engineering, or related field
  • Experience launching digital signage, IoT, or other relevant B2B technology products
  • Knowledge of Amazon's technology ecosystem and business model
  • Project Management Professional (PMP) certification or equivalent
  • Understanding of B2B sales processes and channel partner dynamics
  • Experience with Agile/Scrum methodologies in a product development environment
  • Familiarity with content management systems (CMS) and digital signage software platforms
  • Bias for action with demonstrable experience of effectively executing defined launch strategies
  • Ability to re-prioritize tasks quickly and deliver results
  • Track record of launching products with aggressive schedules and limited resources
  • Flexibility to work effectively with different time zones
  • Multi-lingual fluency

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Confirmed 13 hours ago. Posted 13 hours ago.

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