Are you an emerging talent looking for an opportunity to learn new skills and grow?
Join our dedicated team of motivated professionals who share a collective passion for progress and excellence!
Based in Cluj Napoca, as the EOC and Monitoring IT Support Administrator, you will be responsible for managing Priority 1 incident engagements, communication and coordination with the technical platform managers and service managers up to higher management during an enterprise impact severity incident. In addition to that, you will work on the monitoring and triage pillar, using the resources and ServiceNow ticketing system. You will also be responsible for managing the changes that will occur in the organization and constantly collaborate with IT technicians and managers.
Together with the support of your team, you will ensure that all processes and procedures will be updated.
We look forward to seeing your application!
In This Role, Your Responsibilities Will Be:
Who You Are:
You adjust communication content and style to meet the needs of diverse collaborators, and you're focused on attention to details & quality, ensuring that process guidelines are adhered to, with zero or minimal discrepancies.
You model and encourage the expression of diverse ideas and opinions as well as resiliency and constantly looking for ways to bring efficiency, flexibility and build and expand networks.
For This Role, You Will Need:
Preferred Qualifications That Set You Apart:
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.