IAG

Create impact as a Technical Business Analyst.

Mō te Tūranga | About the Role

We’re looking for a dynamic and technically savvy Business Analyst to join our automation team in a hybrid role that blends business analysis with hands-on RPA support. If you enjoy working closely with stakeholders to uncover opportunities for automation; and also love rolling up your sleeves to troubleshoot and optimise existing solutions, this role is for you.

You’ll spend roughly half your time gathering and analysing business requirements, acting as the vital link between our business units and development team. The other half will see you supporting our UiPath bots in production, triaging issues, monitoring performance, and helping ensure our automations continue to deliver value. This is a great opportunity for someone who thrives in a collaborative environment, enjoys variety in their day-to-day work, and is passionate about making processes smarter and more efficient.

This is a permanent full-time opportunity with hybrid working conditions and is open to all our IAG offices in Aotearoa (New Zealand).

Ōu Pūkenga | About You

To be successful in this role, you’ll ideally meet the below criteria:

• Proven experience as a Business Analyst in a technical or automation-focused environment, with a strong understanding of process analysis
• Working knowledge of UiPath, including the ability to interpret workflows and assist in troubleshooting and support
• Excellent communication and stakeholder engagement skills, with the ability to translate business needs into clear, actionable requirements
• Strong problem-solving mindset, with experience managing support tickets and resolving issues efficiently
• Comfortable working independently, juggling multiple priorities, and collaborating across technical and business teams

Applications close on Thursday, 26 June 2025 at 11.59pm.

All this shows up in what we offer:

• Boost your financial future with 4% KiwiSaver employer contribution and life insurance as standard
• Up to 50% off personal insurance, including home and motor insurance
• Annual $500 wellbeing fund
• Flexibility through our MyFlex program - supporting you to live life to the fullest
• Grow your skills and career development with the IAG Academy program
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• employment type eligibility criteria apply

Mō mātou| About us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

We’re ready for you. Apply today.

Make sure to discuss all internal applications with your current manager before applying. Please note, your eligibility for release on secondment opportunities is dependent on approval from your current manager.

Should your application proceed to reference check stage, your current manager will be contacted.