About Us
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Kinesso, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. For more information, please visit our website: www.ipgmediabrands.com.
About the Role
The Operations Center of Excellence (CoE) will be a global organisation with operations experts around the world providing leading capabilities to clients through all IPG Mediabrand’s media agencies.
The Business Operations Manager, will support the delivery, roll-out, and maintenance of local systems and tools, ensuring effective implementation of resource management platforms, data-driven operations, and reporting solutions. Reporting to the Director of Business Operations, they will collaborate across departments to align local solutions with global standards and enhance performance visibility across the UK market.
Key Responsibilities
1. Stakeholder Engagement & Collaboration:
2. Solution Architecture & Implementation of UK Systems:
3. (Local Market) Business & Client Resource Management:
Following RMS implementation:
4.Management Information:
5.Team Support & Coordination:
Key Success Metrics:
The Business Operations Manager; RSM, Systems & Ops, UK will have a number of core KPIs, across the below areas:
1.Individual KPI’s
2.Shared Resource Management Team KPI’s
3.Shared Operational Team KPI’s
About You (Our Successful Candidate)
The successful candidate will be a detail-oriented systems and operations professional who thrives in fast-paced structured environments and is passionate about improving processes. This role requires a strong communicator, a collaborative partner, and someone who can help bridge technical solutions with business needs.
A simplifier who always believe in finding the easier in all that they do and a strong believer in finding the right tools for the right job at the right time. The ideal person will have a growing commercial lens and keen interest to develop understanding of the business, see the need for rapid results and enjoy the challenge of juggling this against system specifications and delivery timelines.
An ambitious operations person with a keen interest in driving change by learning how implement and roll out systems in collaboration with other teams and demonstrate success in 12 months through tools and processes they have contributed to which have quickly supported the business around them.
Joining at a pivotal time of transformation within new MediaBrands Operations Craft roll out and the wider industry, this role is perfect for a seasoned delivery person looking to take a next step up in Operations and grow their skills as a strategic problem solver. They will ideally have some experience in rolling out or supporting Media related systems and tools or previous experience in front line or operational roles as well as experience and understanding of juggling the multiple areas of priority and focus across the business.
Key Skills Required
Key Relationships
Employee Transparency
At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.
Please reach out to our Talent Inclusion Specialist Jess at Jess.Richardson@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.
The Perks
We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits: