HTC Global Services

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our employees have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Business Analyst

We are looking for someone who understands and has experience with the software development lifecycle as they will be managing work requests to support operational support needs for web applications and gather requirements for project initiatives. This role is the liaison between the technical team and the business client. This will be about 90% of the time for this resource. This is a senior position so the selected candidate will possess leadership skills including but not limited to the ability to delegate tasks to the team, effective communication and being able to lead a team of business analysts and be comfortable leading requirement meetings with business and other technical resources.

Tasks:

• Facilitates meetings with the technical team and business client.
• Gathers requirements and project specifications by leading requirement sessions independently
• Maintain backlog of work items in Azure DevOps
• Must operate in a hybrid (Agile/Waterfall) environment and actively manage requirements, change requests and testing needs.
• Manage project tasks, timelines, and communication between business product owner and development team associated with the Change Management lifecycle
• Track sprints and ticket progress in Azure DevOps
• Ensures the team is adhering to the department change management policies
• Acts as a liaison with State of Michigan auditors
• Maintains documentation on the project SharePoint Site.
• Must be self-starter, detail oriented and a critical thinker
• Provide management with information such as project status reports and resource demand projections.
• Work with team, management, and business partners to continuously improve the process.

Desired Skills:

• Exposure to Complex IT web Applications, within the past 5 years
• 5 years experience in gathering and documenting business requirements
• 5 years experience in a role, as a business analyst, supporting a software development project, in the past 5 years
• 5 years Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations
• 3 years in proficiency with MS Office
• 2 years experience working as a liaison between the development team and project manager or business client in a software development project
• 1 year experience with Azure DevOps; including creating User Stories and queries
• 2 years knowledge and understanding of the Software Development Lifecycle
• 1 year experience developing wireframes, mockups, & prototypes in Figma or comparable design software
• 6 months in project management skills and knowledge in project management and related methodologies
• 6 months experience with Microsoft SharePoint
• 6 months experience with Power Platform services including Power BI and Power Automate

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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