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Job Details

Job Objective:

The Customs Operations Specialist is responsible for legally representing the company before customs, ensuring compliance with all local and international regulations in import and export processes. This role is crucial for the efficient management of daily operations related to customs systems, ensuring the correct transmission of documentation and the necessary logistical coordination.

Responsibilities:

Legal Representation:

• Act as the legal representative of the company before customs.

Customs Operations:

• Review and manage daily import and export operations.
• Coordinate the transmission of data to customs, translation of invoices, review of files, and the transfer of goods between Temporary Deposits (DT).

Document Management:

• Review commercial documentation, RD, RS, and import permits provided by clients, ensuring compliance with customs regulations before numbering.

Tariff Classification:

• Maintain extensive knowledge in tariff classification and corresponding requirements.

Resolution of Observations:

• Resolve observations from the customs agent related to the items to be used, based on the importer’s history and documentation.

Regulatory Compliance:

• Ensure that the company complies with all local and international regulations.
• Participate in meetings with regulatory bodies and associations.

Monitoring and Adaptation:

• Monitor, interpret, and report on new regulations, serving as a contact point with local regulatory bodies.

Permits and Renewals:

• Ensure the renewal of bond letters and necessary permits, aligned with requirements as a freight forwarder and courier.

Interdepartmental Collaboration:

• Work closely with customs agents and other departments to ensure compliance with customs regulations and operational excellence.

Delay and Problem Management:

• Track, resolve, and communicate delays in shipments and customs clearances.
• Document and handle low-level issues.

CAPA and Audits:

• Assist in the Corrective and Preventive Actions (CAPA) process.
• Ensure the completion of the audit process and entry corrections before the declaration date.

Training and Communication:

• Provide information and document training for teams.
• Monitor and communicate high-profile shipments, ensuring compliance with daily departmental objectives.

Additional Tasks:

• Perform ad hoc functions as assigned and other tasks related to their area of activity, as required by their supervisor.

Competencies and Skills:

• Extensive knowledge of customs regulations and tariff classification.
• Excellent communication and coordination skills.
• Ability to work proactively and solve problems under pressure.
• Skill in managing multiple tasks and collaborating effectively with other departments.

Qualifications:

• Previous experience in customs operations or a related field.
• Detailed knowledge of customs laws and regulations.

This profile ensures that the specialist not only fulfills their responsibilities but also maintains a proactive focus on improving service quality.

Objetivo del Puesto: El Especialista en Operaciones Aduaneras es responsable de representar legalmente a la empresa ante la aduana, asegurando el cumplimiento de todas las regulaciones locales e internacionales en los procesos de importación y exportación. Este rol es crucial para la gestión eficiente de operaciones diarias relacionadas con sistemas aduaneros, garantizando la correcta transmisión de documentación y la coordinación logística necesaria.

Responsabilidades Principales:

Representación Legal:

• Actuar como representante legal de la empresa ante la aduana.

Operaciones Aduaneras:

• Revisar y gestionar las operaciones diarias de importación y exportación.
• Coordinar la transmisión de datos a la aduana, traducción de facturas, revisión de expedientes y el traslado de mercancías entre los Depósitos Temporales (DT).

Gestión Documental:

• Revisar documentación comercial, RD, RS y permisos de importación proporcionados por los clientes, asegurando el cumplimiento de regulaciones aduaneras antes de la numeración.

Clasificación Arancelaria:

• Mantener amplio dominio en clasificación arancelaria y requisitos correspondientes.

Resolución de Observaciones:

• Resolver observaciones del agente de aduana relacionadas con las partidas a utilizar, basándose en el historial y documentación del importador.

Cumplimiento Regulatorio:

• Asegurar que la empresa cumpla con todas las regulaciones locales e internacionales.
• Participar en reuniones con organismos regulatorios y asociaciones.

Monitoreo y Adaptación:

• Monitorear, interpretar e informar sobre nuevas regulaciones, sirviendo como punto de contacto con organismos regulatorios locales.

Permisos y Renovaciones:

• Asegurar la renovación de cartas fianza y permisos necesarios, alineados con los requisitos como agente de carga y courier.

Colaboración Interdepartamental:

• Trabajar estrechamente con agentes aduaneros y otros departamentos para garantizar el cumplimiento de regulaciones aduaneras y la excelencia operativa.

Gestión de Retrasos y Problemas:

• Seguir, resolver y comunicar retrasos en envíos y despachos de aduanas.
• Documentar y manejar problemas de bajo nivel.

CAPA y Auditorías:

• Asistir en el proceso de Acciones Correctivas y Preventivas (CAPA).
• Asegurar la realización del proceso de auditoría y correcciones de entrada antes de la fecha de declaración.

Capacitación y Comunicación:

• Proveer información y documentar capacitaciones para los equipos.
• Monitorear y comunicar envíos de alto perfil, asegurando el cumplimiento de los objetivos diarios del departamento.

Tareas Adicionales:

• Realizar funciones ad hoc según sean asignadas y otras tareas relacionadas con su área de actividad, según lo requiera su supervisor.

Competencias y Habilidades:

• Amplio conocimiento en regulaciones aduaneras y clasificación arancelaria.
• Excelentes habilidades de comunicación y coordinación.
• Capacidad para trabajar de manera proactiva y resolver problemas bajo presión.
• Habilidad para gestionar múltiples tareas y colaborar eficazmente con otros departamentos.

Calificaciones:

• Experiencia previa en operaciones aduaneras o un campo relacionado.
• Conocimiento detallado de leyes y regulaciones aduaneras.

Este perfil asegura que el especialista no solo cumpla con sus responsabilidades, sino también mantenga un enfoque proactivo en mejorar la calidad del servicio.

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Education:

Degree in International Relations, Transportation or related fields. (Título en Relaciones Internacionales, Transportación o campos relacionados) Be able to be a customs representative before SUNAT with the respective valid certificate Intermediate of English. (Competencia en el idioma Inglés) Not mandatory Excellent interpersonal relationships. (Excelentes relaciones interpersonales) Be able to take initiatives and responsibilities. (Capacidad de tomar la iniciativa y responsabilidades) Computer skills. (Habilidades computacionales)

Reports Directly to

Reports to (reporta a):

• Operations & Customer Service Supervisor (Supervisor de Operaciones y Servicio al cliente)

Work closely with (trabaja estrechamente con):

• Operations Representative (Representante de Operaciones)
• Customer Service Representative (Representante de Customer Service)
• Dispatch Coordinator (Coordinador de Despacho)
• Drivers (Choferes)
• Business Development Executive (Ejecutivo de Desarrollo de negocio)

External relationships (relaciones externas)

• Customers, Providers/Vendors, Custom Brokers, Customs, Airlines, Taxes Authorities, etc. (Clientes, Proveedores, Agente Aduanal, Autoridad de Aduanas, Aerolíneas, Autoridades de Impuestos, etc.)

Skills & Knowledge

Ability to collaborate and interact effectively with staff (Capacidad para colaborar e interactuar eficazmente con el personal.) Strong administrative and organization skills (Fuertes habilidades administrativas y organizativas.) Strong sense of urgency and problem solving skills (Fuerte sentido de urgencia y capacidad para resolver problemas.) Must be proficient in using Microsoft Excel and Outlook. (Debe dominar el uso de Microsoft Excel y Outlook.) Soft Skills: Dynamic, multitasking, who likes learn. (Soft Skills: Dinámico, multitarea, a quien le guste aprender.) Demonstrate good attitude, initiative, proactivity and high level of responsibility. (mostrar siempre una actitud positive, iniciativa, proactividad y alto nivel de responsabilidad). Commitment with Company goals. (compromiso con los objetivos de la compañía) Be proactive and volunteer to lead internal initiatives, even if not covered in this job description. (Capacidad de tomar la iniciativa y responsabilidades)

Work Environment

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Las características del entorno de trabajo que se describen aquí son representativas de las que encuentra un asociado mientras realiza las funciones esenciales de este trabajo. Se pueden hacer ajustes razonables para permitir que las personas con discapacidades realicen las funciones esenciales.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier del Peru S.A.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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