Zurich Insurance

The Opportunity:

We are looking for an experienced UX/UI Designer who will lead the user experience design thinking and develop comprehensive UI/UX design strategies by using latest trends and methodologies for both design and user testing.

You are an independent thinker who knows how to step into customer’s shoes and help visualize the business opportunity to show customer value. Your goal will be to work with business teams on create impactful designs that capture’s our customer-centric vision in our direct and partner channels.

You demonstrate high quality design practices, conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks and illustrate design ideas using storyboards, process flows and sitemaps.

Key Responsibilities:

• Visualize complex information and concepts in simple and effective way in design channels and touchpoints
• Participate in a variety of design projects from concept to completion
• Understand project requirements and concepts, produce engaging design solutions
• Develop UI mock-ups and Hi-Fi prototypes that clearly illustrate how sites function and create original graphic designs.
• Produce final design solutions ranging from banners, interfaces, presentations, info graphics in the format of drafts to prototypes
• Pitch creative ideas that enhance projects
• Collaborate with team members to launch designs
• Take on special design tasks to support multiple projects
• Kickstart and facilitate design project discussions / workshops with users and stakeholders from business, tech and marketing
• Conduct user research, usability testing and gain deep customer insights to co-create with users and stakeholders
• Develop user experience design / customer journey design, where required
• Apply Design Thinking process in projects and collaborate with stakeholders to translate customer needs into effective design prototypes

Your skills and experience:

• 5-8 years or more experience in UX/UI space ideally in financial services space
• Experience with design software (e.g. InVision, Figma), graphics editing tools (e.g. Sketch, Photoshop, Illustrator) and user journey tool (e.g. smaply, mural)
• Experience in sprint participation, prototyping tools, understanding in design thinking methodologies
• Understanding of HTML5, CSS3, JavaScript, mobile-first, responsive design, bootstrap
• Storytelling skill via presentation (PowerPoint)

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur

Schedule: Full Time

Recruiter name: Izzah Saibudin