Intuit

Job Overview

The t4i Design and Change Experiences team at Intuit is seeking an exceptional Principal Product Designer to envision, craft, and implement innovative solutions that enhance our employee-facing experiences. We are looking for a leader who is passionate about solving complex problems for our internal teams leveraging customer obsession (in this case, employee obsession) and forward-thinking design patterns. This role requires a blend of hands-on design leadership, strategic thinking, and the ability to inspire and elevate the broader design team. You will thrive in ambiguity, be a creative systems thinker, and a maker who is not afraid to tackle challenges that lead to paradigm-shifting ideas for our employee ecosystem. This position will play a key role in shaping experiences that empower Intuit's employees.

Responsibilities

Strategic design leadership:

• Define and drive the design vision for key employee-facing initiatives, aligning with Intuit's overall strategy and goals for employee success and experience.
• Establish and champion design principles and standards that promote consistency, excellence, and a world-class employee experience across our internal platforms and services.
• Collaborate closely with design, product, HR, and engineering leaders to develop a future-facing product and UX strategy for employee experiences.

Design execution and innovation:

• Lead the end-to-end design of complex, cross-functional projects that impact the entire employee lifecycle, from initial concept to successful completion.
• Create high-fidelity prototypes, detailed design specifications, journey maps, and wireframes that effectively communicate design intent and a clear vision for employee-facing solutions.
• Explore, champion, and implement innovative design solutions, leveraging emerging patterns, AI, and new technologies to create impactful and intuitive employee experiences.
• Contribute to and advance our internal design systems, ensuring they are future-forward, efficient, and optimized for employee-centric applications.

Storytelling and communication:

• Articulate design concepts, rationale, and the positive impact on employee experience through compelling presentations and narratives to diverse audiences, including senior leadership.
• Effectively influence and inspire cross-functional teams (including HR, IT, and various business units) and leadership through powerful storytelling and clear communication.
• Facilitate design artifacts, workshops, and critiques to drive alignment, gather feedback, and elevate the quality of design across leadership and teams.

Team leadership and mentorship:

• Mentor and guide other designers, fostering their professional development and craft.
• Establish yourself as a thought leader within the internal design community, advocating for user-centered design approaches to employee challenges.
• Drive the adoption of design best practices, new tools, and innovative methodologies within the team and with key partners.
• Champion a collaborative, inclusive, and inspiring team culture, pushing for sharper ideas and bolder thinking.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $220000-300000.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.

To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• 10+ years of experience in product design, preferably with a focus on enterprise applications or employee-facing experiences.
• A compelling portfolio that demonstrates a strong understanding of user-centered design principles, a mastery of craft, and a track record of delivering impactful design solutions for complex products or platforms.
• Proven ability to lead large and complex design projects from concept to completion.
• Exceptional storytelling and communication skills, with the ability to effectively influence and persuade stakeholders at all organizational levels.
• Expertise in design systems, interaction design, and visual design.
• Demonstrated ability to work collaboratively with and influence other Design, Product Management, Engineering, and cross-functional leaders to drive successful outcomes.
• Proficiency in conveying holistic ideas and complex concepts through methods such as storyboarding, wireframing, journey mapping, and prototyping.
• Exceptional ability to analyze and synthesize qualitative and quantitative data (e.g., employee feedback, usage analytics) to inform design decisions, identify key opportunities, and measure outcomes.
• A strong ability to thrive in ambiguous situations and a knack for creative systems thinking.
• Deep passion for designing customer-driven experiences, with a specific focus on creating intuitive, efficient, and engaging experiences for employees.
• Experience in people management or a strong, demonstrated aptitude for team leadership and mentorship is a significant plus.
• Familiarity with modern design tools (e.g., Figma)
• Working knowledge of web and mobile development principles and technologies.
• Experience working in an agile or similar product development process.