Syracuse University

Job # 041553

Department Code 23609-5135

Department Office of Institutional Research

Job Title Survey Data Analyst

Location Syracuse, NY

Pay Range $62,400

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description

• Some remote work may be available

This position provides support for the collection, reporting, and analysis of University guidebook and ranking surveys. The Survey Data Analyst will be responsible for keeping track of the timing and requirements for more than 30 external surveys that require the collection of data from offices across the University. The Survey Data Analyst will collate the collected data, validate the data, complete the required forms, and address any questions from internal partners and external agencies. The Survey Data Analyst will also brief senior IR staff on significant changes in data and methodologies. The Survey Data Analyst will also be responsible for tracking the results of the ranking surveys when they are published, maintaining an archive of ranking methodologies and results, and support in developing monthly briefings and deeper analyses of important rankings for senior University administrators.

Education and Experience

• Bachelor’s degree or equivalent experience required.
• Working experience in higher education is desired.

Skills and Knowledge

• Highly developed organizational skills, with extraordinary attention to detail.
• Demonstrated ability to manage multiple projects with overlapping deadlines.
• Demonstrated ability to review data for consistency and accuracy.
• Ability to manage confidential data discretely and professionally.
• Ability to work independently as well as collaboratively, and to foster the success of others.
• Ability to work with partners across the campus community and externally.
• Extensive experience with Microsoft Word and Excel.

Responsibilities

• Intake external survey requests, review surveys for requested information, and resolve ambiguities about requested information. Work independently and with various University partners to gather required data and/or information. Validate submitted data for accuracy and consistency with previous reporting; work with campus partners to resolve or account for changes. Ensure the timely and accurate completion of institutional surveys with limited oversight. Surveys tend to be extensive and complex and are received throughout the year, with an average of 3 to 4 due each month.
• Identify opportunities to improve business processes related to the collection of data, propose improvements, and execute approved plans.
• Manage the administration of the Guidebook Database to ensure proper assignment and completion of survey questions.
• Review questions on an ongoing basis to assure conformity with respective surveys and add new questions as needed.
• Research and document published ranking results.
• Document methodologies and results in IR archive system.
• Understand changes in data and methodologies and assess their impact on ranking results to assist the University in achieving rankings goals.
• Communicate research results orally and in writing.
• Provide IR leadership with materials and initial analysis for monthly report on ranking results for senior administration
• Contribute to deeper analyses of high-value rankings results (e.g., US News Best Colleges, US News Best Graduate Programs) through research, data analysis, and document preparation

Physical Requirements

Tools/Equipment

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link https://www.sujobopps.com/postings/107710

Job Posting Date 06/16/2025

Application Deadline

Full Consideration By

Job Category Staff

Message to Applicants

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