Kotak

Branch Manager

Department

Retail Liabilities – Branch Banking

Location

Position Grade

Job Role:

• Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics.
• Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels.
• Mentor Sales & Operations’ Teams.
• Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products.
• Enhancements of Standards of Service Delivery / Customer Service.
• Manage Complete Branch Administration & Regulatory Compliance.
• Enhance Overall Product Sales by ways of Basket Growth.
• Ensuring Quality Parameters across Service Span and Other Deliverables.
• Manage Overall Productivity & Moral of Branch Personnel.
• Graduation is Mandatory, Preferred PG / MBA.
• Relevant Experience of in Team Handling, thorough Understanding of Banking.
• Proven Branch Management Experience, as a Bank Manager or Similar Role.
• Leadership Aptitude, Mentoring Ability and Excellent Organizational Skills.
• Familiarity with Banking Industry Rules & Regulations.
• Result Driven, Customer Focused and Ability to meet Allotted Targets.
• Knowledge of Modern Management Techniques & Best Practices in Business Administration preferred.