IT & Security Site Lead supporting Alcon Ukraine, you will be trusted to ensure seamless IT infrastructure operations and implement robust site security measures at our Kyiv office. In this role, a typical day will include:
- Collaborating with local, regional, and global IT and Security teams to solve infrastructure challenges and uphold Alcon’s global standards
- Leading the resolution of on-site IT issues, coordinating hardware lifecycle management, and supporting users with hands-on technical troubleshooting
- Managing critical IT infrastructure at the site (LAN, telephony, printing, end-user devices, meeting room technology) and acting as point of contact for escalations
- Driving compliance with Alcon’s global Information Security (IS) and Infrastructure Architecture (IA) policies, and managing execution of local remediation plans
- Acting as Global Security Champion for Ukraine, coordinating annual security assessments, contractor oversight, incident management, and emergency response alignment with HSE
WHAT YOU’LL BRING TO ALCON
- Education: Degree in Computer Science, Information Technology, or related discipline
- Experience: 7–10 years of technical IT support experience; background in regulated industries (ideally medical devices) strongly preferred
- Technical Skills: Deep knowledge of Microsoft End User Computing, LAN/WAN, telephony, security systems (CCTV, access control), and vendor coordination
- Behaviors: Performance-driven, highly service-oriented, problem-solver with strong communication skills and comfort working in both local and global teams
- Languages: Fluent in English and Ukrainian
HOW YOU CAN THRIVE AT ALCON
- Make an Impact: Be the face of IT and Security at Alcon Ukraine – ensuring business continuity and protecting our people and assets
- Work Autonomously: Manage end-to-end local operations with full ownership, while collaborating cross-functionally across global teams
- Challenging & Meaningful Work: Contribute to the success of a purpose-driven company advancing eye care in more than 140 countries
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