The Larry H. Miller Company

Job Details

Description

Starting Pay: $24/hr

Bonus Potential: Unlock additional earnings based on performance (bonus not guaranteed)

Full Time: In Office

Schedule Requirements: 1 Saturday per month

Blackout Dates: Last 3 business days of the month required

Reports To: AVP of Collections

Who We Are:

As part of the Larry H. Miller Company, Prestige Financial Services has enjoyed nationwide success in sub-prime auto financing. For over 30 years we have worked to provide unique opportunities for credit-disadvantaged consumers through competitive financing auto loans. We are committed to providing the best experience for our customers while promoting growth and opportunity for our employees, all in support of our mission, "To Enrich Lives."

What We Offer You!

• Medical/Dental/Vision/Life Insurance/Disability/AFLAC/401k
• Paid Time Off from DAY ONE!
• Paid Parental & Adoption Leave
• Holiday Savings Account with Company Match
• Dependent Child Scholarships
• Flexible Shifts
• Paid Service Days
• On-Site Workout Room
• Employee Coffee Shop & Food Market
• Massage Chairs, Gaming Systems, Foosball and Ping Pong Tables
• Discounts at Megaplex, Bee’s Games, etc.

Your Role: As a Late Stage Collector you will be responsible for resolving account delinquencies, preventing losses, and building good customer rapport by effectively communicating, relaying account information accurately, and negotiating payment arrangements.

Responsibilities:

• Manage and collect on accounts that are 60-89 days delinquent
• Handle portfolio/ track and review loss accounts
• Follow and adhere to account and compliance requirements
• Protect the legal, financial and moral well-being of the company
• Other tasks assigned by management

Proficiencies:

• Builds constructive relationships with people both similar and different to self
• Works out tough agreements and settles disputes equitably
• Establishes and maintains effective customer relationships
• Displays a can-do demeanor in good and rough times
• Has a history of exceeding goals successfully
• Consistently at work and on time and positively responds to strategic direction

Qualifications:

• High school graduate or comparable
• Collection experience is preferred, but not required
• Ability to read and comprehend instructions and information
• Ability to use office equipment and computers
• Basic knowledge of Microsoft Office
• Proficient typing skills
• Can communicate quickly, effectively, and accurately through incoming and outgoing calls, email and text while notating accounts
• Effective time management and ability to multi-task

Physical Requirements:

Ability to remain stationary for continuous periods of time. Constantly operate a computer and phone. Frequently communicates with customers, coworkers, and managers about accounts. Able to exchange accurate information in these situations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate because of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.