Intuit

Job Overview

Come join the Global Business Solutions Group - Product Development, as a Principal Technical Program Manager focused on accelerating QuickBooks International growth. The mission of the GBSG Technical Program Manager is to accelerate the outcomes of the GBSG product organizations by driving for clarity among chaos and uniting cross-functional teams to operate with velocity. This role specifically supports the bold, technology-driven strategy to reinvent how Intuit approaches international expansion by embracing an AI-first mindset to deliver an AI-led expert Platform at velocity.

Our vision for International is to become the connected end-to-end platform that small and mid-market businesses rely on every day to run their business, growing revenue and profitability 2x faster.

This role requires a strategic leader who can partner across x-functional Senior Leadership to drive forward the complex, cross-organizational initiatives essential for achieving our ambitious international goals

Responsibilities

Portfolio

• Provide strong strategic partnership with International Senior Leadership Team and x-functional stakeholders
• Quickly come up to speed and scale a large global portfolio of high-priority International deliverables independently
• Understand the technology landscape and connect the dots across various programs within the portfolio to simplify the 'why/what/how'
• Ability to manage the breadth and depth of the program portfolio
• Partner with the Business Operations and x-functional stakeholders to unblock and guide program teams' delivery across international initiatives
• Effectively identify and manage dependencies across the program
• Manage risks, issues, and escalations specific to international market complexities, such as compliance challenges and infrastructure constraints.
• Demonstrate strong executive level communications skills driving transparency across program portfolio to Senior Leadership

Program

• Drive the creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch for key international initiatives
• Ability to define and implement program frameworks ensuring operational rigor across the program enabling teams to deliver with ease
• Strong ability to kickoff programs and establish close partnerships with core stakeholders
• Influence stakeholders at all levels leading to quick decisions essential for speed and autonomy in international markets.
• Strategize and collaborate with core stakeholders and influence cross-functional teams across Product Management, Engineering, and other groups to effectively drive towards International program outcomes
• Quickly and effectively identify and clarify the critical issues and dependencies that need action in an international context, driving them through to closure.
• Thrive in establishing order and clarity amongst ambiguity and chaos inherent in rapid international expansion.

General

• Demonstrate strong leadership skills with the ability to influence.
• Be a results-oriented strong team player with the ability to anchor stakeholders to primary objectives and outcomes.
• Be a strategic thinker and effective communicator
• Anticipate, recognize, and work through resistance or setbacks independently in a complex global environment
• Ability to scale up to 10+ scrum teams and comfortably work boundaryless with cross-functional teams
• Global experience a plus

Qualifications

• Strong Program Management team leadership experience, including 10 or more years leading multiple complex software-as-a-service (SaaS) development projects. International program leadership experience is highly desirable.
• Excellent influencing skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs.
• Outstanding communication skills appropriate for executive-level audiences, visually communicating goals of the program, relationship to business goals, and other relevant success criteria.
• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile, and Scrum development methodologies.
• Experience with large horizontal programs in close partnership with executive leadership