Description
Underwriter II (UW) is responsible for the daily underwriting of Business Lending Products within the Citizens Bank footprint up to a Total Credit Limit (TCL) of $1,000,000. The application decisions are made in a centralized environment (RELAY) utilizing Score and Streamline underwriting and credit decision approach. All application decisions are within authorized credit authority limits. The UW also provides support to field personnel as it relates to the conditions, rate, risk mitigated with SBA, financial analysis and overall lending decision.
Portfolio Manager II (PM) monitors the risk in the Retail portfolio for relationships with TCL up to $1,000,000. The PM reviews transactions that fail automated rules within RELAY and assess the customers credit worthiness. Early and accurate identification and action with borrowers on the verge of or experiencing financial stress or hardship is integral to minimizing credit losses. The PM is expected to interact with internal and external customers by phone and email. Retail lending authority granted up to $1,000,000 to facilitate independent credit decision making. Exercising sound credit judgment using delegated authority is critical. This role is also used for the team in Wholesale Credit that manages Borrowing Base and Standalone Credit Card customers. The team monitors the Borrowing Base process and enables customer LOC availability through analysis and review of borrowing base data. The Credit Card monitoring is administered on through a monthly monitoring process.
Primary responsibilities include
UW -Underwrite business credit applications independently using sound judgment. Single Retail lending authority up to $1,000,000 can be granted for this position. All decisions are made while adhering to the Business Banking Credit Policy. The UW is required to review all underwriting criteria, collateral, interest rate, fees and specific due diligence required for final approval. All exceptions to policy must be properly approved by the Underwriting Manager. Credit reviews include analysis of external personal credit and business credit bureau reports and scores for the business and guarantors and all associated deposit accounts. Meet production expectations as measured by goal setting.
PM - Underwrite business loans for annual review using the Retail Exception Managed credit policy. Annual review is an integral piece of the overall risk management of the retail portfolio. Annual reviews must be completed in a timely manner and in accordance with all policy requirements. Exceptions to policy must be properly approved by the underwriting manager. Reviews include analysis of external credit reports and scores for the business and personal guarantors, performance of the loan and all associated deposit accounts, industry events, and negative trigger events reported by outside vendors. PM uses independent lending authority to execute credit decisions generally with total credit limit up to $1,000,000. The Borrowing Base PM does not generally maintain lending authority or prepare annual reviews. The role is highly geared for monthly collateral analysis and risk mitigation in the Exception Managed portfolio. This PM can prepare Wholesale annual review as part of a career development plan.
UW - Responsible for working with Business Banking Operations Closing to move approved applications through the process for quick closings. Second looks applications are reviewed/discussed with the sales force, Credit Product Manager or closing team. The sales colleague may bring new information that can help approve a loc/loan request that was previously declined.
PM - Off-cycle monitoring for the retail portfolio. Must react in a timely manner to derogatory credit alerts on customers. Analysis to include review of external credit reports and sores for the business and personal guarantors, performance of the line and all associated deposits accounts, in addition to review of the negative credit information. All decisions must be made in accordance with the Business Banking Credit Policy with PM exercising independent lending authority generally up to $1,000,000 in total credit limit. Interact with internal colleagues and customers when appropriate to assess credit worthiness. Also involved in managing hard maturity renewals for term loans which involves active engagement with sales colleagues and customer
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Hours & Work Schedule
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Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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