Honeywell

Job Description

As a Sr. Field Service Technician here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work out of our Perris, CA location. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Days/Shift: Employees will work Night Shift (4:00pm to 4:30am) on a 3/4 schedule. Will work Thursday, Friday, Saturday and every other Wednesday.

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex technical issues for customers.
• Provide expert-level technical support for our Industrial Automation (IA) solutions.
• Collaborate with cross-functional teams to ensure smooth implementation of solutions.
• Lead training sessions for customers and field service technicians.
• Stay informed about industry trends and advancements, offering suggestions for improvements.
• Have hands-on experience with PLC systems, sensors, motors, inverters, control panels, hydraulics, pneumatics, and gearboxes.
• Conduct both preventive and reactive maintenance tasks.
• Use CMMS (Computerized Maintenance Management System) to report work orders and provide breakdown data.
• Perform maintenance and troubleshooting for all electrical and mechanical aspects of Material Handling Equipment (MHE), such as conveyor systems, sortation systems, robotics, and Automated Storage and Retrieval Systems (ASRS).
• Adjust and maintain scanners, cameras, field buses, and printer applicators.
• Reset, repair, or replace adjustable parts (belts, chains, cables) and wear components (guides, bearings, wheels, rollers, pulleys).
• Clean, lubricate, and calibrate equipment as required.
• Follow job plans, procedures, and manuals for efficient service.
• Maintain and troubleshoot a range of components, including motors, photo eyes, relays, proximity sensors, solenoids, motor starters, tachometers, and encoders.
• Assist with basic troubleshooting of electronics and Programmable Logic Controllers (PLCs).
• Perform maintenance and troubleshoot all types of industrial robots.
• Utilize mobile devices and asset management systems to create and close work orders, logging relevant data (labor hours, downtime, causes, solutions, and parts used).
• Follow safety protocols (Lock Out/Tag Out, Arc Flash, etc.), wear appropriate Personal Protective Equipment (PPE), and ensure a safe working environment.
• Adhere to company standards, operating procedures, and safety regulations.

The compensation range for this position is $29- $35 per hour. The actual compensation offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Responsibilities

Key Responsibilities

• Diagnose and repair complex technical issues
• Perform preventive maintenance on equipment
• Provide technical support and guidance to customers
• Collaborate with crossfunctional teams to resolve customer issues
• Maintain accurate records of service activities and customer interactions

Qualifications

YOU MUST HAVE

• At least 2 years of relevant experience or education in Material Handling Equipment, including conveyors, sortation systems, and mechanical troubleshooting/maintenance/installation.
• High School Diploma or equivalent.
• Strong technical expertise in Industrial Automation technologies.
• Excellent problem-solving and troubleshooting abilities.
• Ability to clearly communicate technical concepts to both technical and non-technical audiences.
• Strong customer focus and relationship-building skills.
• Experience in conveyor system maintenance.

WE VALUE

• A degree from a vocational school or college in the Mechanical or Electrical field.
• Experience maintaining conveyor systems.
• Strong mentorship and guidance skills.
• A continuous learning mindset and eagerness to stay updated on industry developments.
• Results-oriented with a drive to successfully complete projects.
• Problem-solving aptitude and critical thinking.
• Familiarity with Honeywell Intelligrated Conveyor Systems.
• Proficiency in Mechanical, Electrical, and Motor Controls troubleshooting.
• Ability to work safely at heights using ladders and aerial lifts.

ABOUT HONEYWELL

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.