Honeywell

Job Description

As a Field Service Engineer (FSE) and part of the Honeywell Customer and Product Support Team here at Honeywell, you will provide full-time on-site technical support to the US Army and their maintenance elements.

In this role, the FSE is responsible for providing expertise that supports the operation, diagnosis, and repair of the AGT1500 gas turbine engine. The FSE must communicate effectively with personnel at all levels and provide timely feedback to enable informed decisions. The FSE must be able to interface effectively in a team environment by communicating with Honeywell engine and logistic support groups. The FSE may be required to attend meetings or to perform diagnostic and hands on repair activities in support of US military elements Outside the Continental United States (OCONUS) in support of the program at the request of the customer (TACOM) and/or Honeywell. The FSE shall become familiar with applicable US Army publications and Honeywell processes pertaining to the repair of the AGT1500.

You will report directly to our Field Service Manager and work 100% at the Client site (Fort Bliss)

• Must reside in El Paso County.

KEY RESPONSIBILITIES

• Provide technical support to the using units on day-to-day basis pertaining to operational and training issues regarding AGT1500 engine operation, vehicle interface and sub-assembly diagnostics and repair
• Interface with Customer Support Engineering regarding technical issues beyond the FSE’s expertise level needed to maintain unit operational readiness
• Establish a solid rapport and formal communication processes with using unit leadership and maintenance personnel, Honeywell Customer Support Engineering, Project Engineering and Field Support Management
• Provide Honeywell customer support engineering a written Monthly Activity Reports, quarterly fleet status reports and field service reports via the fact-based maintenance database
• AGT1500 and platform specific training is provided for all FSE’s. The level and duration of provided training for new FSE’s are commensurate with demonstrated FSE knowledge and experience
• Company vehicle will be provided to travel to company sites
• Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays
• Travel: 10% US/International

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.

Qualifications

YOU MUST HAVE

• 11+ years of AGT1500 or directly related other gas turbine engine model experience
• 5+ years of repair and test experience on the AGT1500 or other gas turbine engine model
• 5+ years of experience with specific AGT1500 or other gas turbine engine model operational, troubleshooting capabilities and practical maintenance experience
• Valid Driver’s License and driving record acceptable to Honeywell
• High School Diploma or GE

WE VALUE

• Bachelor's Degree in Engineering or related discipline
• Able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals
• Facilitate troubleshooting and maintenance of equipment and special tools used in support of AGT1500
• Proficiency in blueprint and technical manual interpretation
• Analytical skills to elicit and diagnose relevant data for technical definition and resolution
• Proficiency using component design and test data, evaluating components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components
• Basic mechanical aptitude and ability to perform engine repairs
• Sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product
• Ability to work independently with minimal supervision
• Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues
• Strong problem-solving, interpersonal, and teaming skills
• Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity
• Strong customer focus and service orientation
• Utilize time management skills to manage conflicting priorities
• Exhibit sound independent judgment in assessing and resolving complex technical and operational problems
• Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives
• Strong written and verbal communication skills
• Proficiency with computers and MS Office suite of software packages
• Six Sigma Greenbelt certification

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless engage systems, mechanical components, and more, and engage many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as self-reliant and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B, and there are approximately 21,000 employees globally. To learn more, please visit https://aerospace.honeywell.com/

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.