ELC Coordinator;员工服务协调员

PepsiCo

Overview

  • Manage ELC services and execution of SLA regarding management of employee lifecycle. Support all employee services activities, related to onboarding, offboarding of associates, etc.
  • Learn local & global systems and use them proficiently in work as local & global standardization required, including but not limited to EC/ Platinum/ Service Now/ Best Sign/ Gaia/ Power apps, etc.

Responsibilities

Complete the below Employee Lifecycle Process as per SLA requirement in terms of timeliness (no later than effective date or date required) and absolute accuracy.

Pre-Onboarding & Onboarding

  • Collate and review collected employee information to trigger automated creation of GPID.
  • Assign onboarding tasks to departments and send employee updates.
  • Prepare labor contracts and other documentations.
  • Arrange orientation schedule, agenda and conduct remote orientation.

Offboarding

  • Confirm unused leave encashment, retrieval checklist etc.
  • Deactivate social insurance accounts.
  • Conduct Exit Interview (Telephonic) – Template driven.
  • Perform final calculation (leave encashment etc).
  • Generate separation letter and handover to employee.
  • Coordinate for Archiving

People Move

  • Raise position creation request.
  • Prepare communication letter and send to employee for sign-off.
  • Send employee updates.

HR Inquiry

  • Offer HR inquiry service in time as SLA required, like Certification, Report, etc.

Notification

  • Manage notification in time as SLA required.
  • Contract renew notification/ Retirement notification/ probation review notification/ healthy card renew notification/ return notification/ relocation notification, etc.

P Filing

  • Maintain e-copies of employee personnel files using online solution as required, sort hard copies where necessary.
  • Perform filing and ensure compliance with audit requirements.

HR System

  • Learn local & global systems and use them proficiently in work as local & global standardization required, including but not limited to EC/ Platinum/ Service Now/ Best Sign/ Gaia/ Power apps, etc.

Hotline

  • Equipped with PepsiCo HR related knowledge, and answer hotline calls as required by schedule.

Others

  • Other work assigned by lead.

Qualifications

  • Bachelor’s degree in HR, Business, or related field
  • 2+ years of experience as HR Administration or HRIS
  • Strong ability to develop positive relationships with partners
  • Strong analytical and critical thinking skills.
  • Excellent communication skills
  • Strong data management background who understands data, how to ingest data, proper data use/consumption, and data quality
  • Experience working in a matrix organization with diverse priorities
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Confirmed a day ago. Posted 2 days ago.

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