Wex

About WEX:

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our mission is to simplify the business of running a business—freeing our customers to focus on what matters most. We’re reimagining customer experiences across our platforms, leveraging customer-driven innovation to fuel strategic growth.

About the Role:

You’ll join a high-impact product team focused on transforming end-to-end customer journeys across mobility, payments, EV, and digital solutions. In this role, you will own delivery of key product features across self-service, onboarding, and Salesforce-powered solutions—helping simplify and personalise our user experience while improving efficiency and commercial performance.

This role is ideal for someone with strong product fundamentals, who loves solving user problems, can navigate complexity, and knows how to translate data insights into meaningful decisions.

Key Responsibilities:

• Own and drive delivery of product roadmap items with a strong focus on end-to-end customer journeys and lifecycle experience
• Deeply understand customer pain points and internal processes, translating them into solutions that balance desirability, feasibility, and commercial impact
• Drive Salesforce product initiatives, working with cross-functional teams across tech, ops, and commercial to simplify onboarding, case management, and support flows
• Use data and analytics to inform decisions, prioritise backlog, track adoption, and iterate on improvements
• Lead one or more agile teams through discovery, build, test, and scale stages; ensure delivery meets customer and business goals
• Partner with UX, engineers, analysts, and senior PMs to co-design thoughtful and scalable solutions
• Own requirements documentation, user stories, and success metrics—keeping stakeholders aligned at all stages
• Be a visible and collaborative member of the wider product organisation, contributing to culture, mentoring, and best practices

What You’ll Bring:

• 3–7 years of product management experience delivering customer-facing software or digital capabilities
• Demonstrated strength in simplifying complex journeys across onboarding, service, or digital portals
• Experience working with Salesforce (Sales, Service or Marketing Cloud) and understanding of platform capabilities
• Strong data orientation—can explore and analyse data to generate insights, size opportunities, and measure outcomes
• Skilled in product discovery, writing clear user stories, and prioritising based on impact
• Effective communicator, with the ability to collaborate across functions and influence decisions
• Experience working in agile teams, managing backlogs, and iterating based on feedback
• Self-starter mindset—proactive, resilient, and passionate about continuous improvement
• Excellent project management skills and attention to detail
• Ability to adapt quickly to changing priorities and new technologies

Why Join Us:

• Join a high-performing, energetic product team where innovation, collaboration, and a bit of fun are part of everyday life
• Work on cutting-edge, customer-centric products that shape the future of mobility payments across APAC—EV, digital wallets, fleet, and more
• Enjoy the freedom to own your roadmap, take initiative, and influence real outcomes in a business that values experimentation and growth
• Be part of a supportive, down-to-earth team that celebrates wins together, learns from failures, and brings strong team spirit to everything we do
• Thrive in an environment where your curiosity is encouraged, your contributions are visible, and your career growth is actively supported