Service Delivery Ops Associate Manager

Accenture

Skill required: Sourcing - Sourcing

Designation: Service Delivery Ops Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Dive into the fascinating world of technology sourcing, juggle multiple projects at once, conduct market research, steer clients and vendors, communicate persuasively, achieve win-win results, continually learn about new tech products/services, and craft contracts that encapsulate all discussions and terms between our client and their partners. If you are passionate about technology sourcing, possess strong analytical and communication skills, and thrive in a dynamic and challenging work environment, then we want you! Join us and become a Tech Nerd, Master Multitasker, Research Whiz, Consulting Pro, Wordsmith, Fact-Based Persuader, Curiosity Catalyst, and Contract Craftsman! As a member of the technology sourcing practice, you will be responsible for identifying cost/productivity improvement opportunities in spend across a wide array of leading companies and industries. You will lead sourcing projects, including all key steps such as strategy development, RFx management, risk management/mitigation, supplier negotiation, award recommendations, business case presentations, and supplier contract execution. You will work with the legal and technical teams to facilitate the negotiations of the legal and technical terms in a contract and execute it. You will also provide industry and supplier research, market intelligence, and financial analyses to clients, support the development of market insights from cross-client sourcing activity, and collaborate with Technology Practice advisors to develop content that enables knowledge sharing across the organization. You will pursue and develop senior-level stakeholder relationships at priority accounts and support account relationship plans.

What are we looking for? To be successful in this role, you should be a strong critical thinker and self-starter who can take the initiative with high-level direction and deliver client work with minimal supervision. You should have a passion for continuous self-learning across industries, such as IT, banking, retail, industrial, healthcare, etc., with end-to-end technology sourcing exposure. You should possess proven analytical skills in terms of numeric and text-based analysis, converting information into tangible recommendations to clients. Engineers with a full-time MBA are preferred, and a minimum of eight years of relevant experience in strategic sourcing, category management, and/or professional industry experience related to software, infrastructure & IT services is required. Strong Excel and PowerPoint skills are necessary; a minimum of five years of experience managing global customers and suppliers (NA, EMEA, APAC) is preferred. Three years plus of team management experience leading a team of five-plus members is preferred. •Travel: This position may require minimal travel to multiple customer locations.

Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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Confirmed 11 hours ago. Posted a day ago.

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