Ria Money Transfer

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

As a Network Management Representative, the candidate will be responsible for the day-to-day activities within the department. It's required for the candidate to have the ability to multitask, have proper initiative and excellent communication skills. You'll have the unique opportunity of working with our global partners in different countries as well as work alongside different departments internally.

Roles & Responsibilities

• Review internal email requests from other departments as well as external, to provide resolution in a timely manner.
• Update and confirm daily exchange rates.
• Establish and maintain a good relationship among internal contacts and external clients.
• Update and maintain current correspondent data in the system.
• Provide over the phone external support for correspondents and internal departments.
• Maintain excellent verbal and written communication among team members for updates on projects and procedures.
• Review and manage unpaid transactions.
• Manage service providers.
• Maintain great communication with management of any issues, and assist with resolution of troubleshooting activities that may arise.
• Support and manage any special projects and duties assigned by your supervisor/manager.

Position Requirements

• Bilingual in Spanish/English, verbal and written knowledge.
• Ability to communicate in a professional manner.
• Excellent problem-solving skills
• Knowledge of MS Office Suite including Excel and Word.
• High attention to detail and accuracy
• Ability to handle meetings

Perks & Benefits

• Competitive salary
• 1 month of Aguinaldo (Christmas bonus)
• 15 days’ vacation
• Life insurance
• Food vouchers
• Work-life Balance
• Growth Opportunities

Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.