The IKEA vision is to create a better everyday life for the many people – our customers, co-workers and suppliers.
IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.
Supply Chain Development (SCD) is going into the next phase of a great journey. By gathering the end-to-end supply chain development agenda into one organization, embedding process and the development and management of digital solutions into the business, we create the best preconditions for meeting the future with the right competences and business capabilities.
By this we will also create the preconditions to a world class supply chain that enable IKEA to efficiently respond to the ever-changing customer needs. The SCD function includes four areas: Procurement, Supply Chain Planning, Logistics & Fulfilment, Intralogistics. Our mission is to design & secure the preconditions for a world class supply chain, run and improve everyday solutions, keep together, and optimise the development and innovation agenda.
Job description
The assignment will specifically focus on the Data, Analytics and Automation area within the capability area of Logistics & Fulfilment. As a Business Analyst, you will support the exploration, definition, and management of business requirements and ensure these align with strategic goals and stakeholder expectations. With this, you represent the needs of the IKEA stakeholder community, capturing and clearly communicating user needs and validating developed solutions effectively.
Your job specific key tasks and responsibilities are:
Verify and articulate business needs, ensuring alignment with IKEA’s strategic vision.
Gather, define, document, and manage comprehensive business requirements.
Conduct detailed analysis, assessing potential outcomes and impacts of proposed solutions.
Support in planning activities to prioritize requirements effectively.
Collaborate closely with Digital Product Teams and the Digital Product Leader, translating complex business needs into clear digital product requirements.
Contribute to digital product development processes including solution exploration, implementation, testing, and adoption.
Support change management, creating communication and educational materials to facilitate successful implementation and user adoption.
Continuously evaluate solutions post-implementation to ensure alignment with business objectives and stakeholder satisfaction.
In this role, you will report to the Competence Hub Development Manager within the SCD area Logistics & Fulfilment Development.
Qualification
You have excellent analytical skills. You are able to see the big picture as well as the details and to structure information and derive conclusions and consequences out of them. You are able to interact with strong stakeholders – understand them and their needs as well as making them understand you. You are interested in exploring uncertainty and learning new things. Communicate with people building trust and partnership and reach common goals. You like to work in a team and together achieve long-term sustainable business result and deliver better solutions for IKEA from idea to reality.
You have proven experience and knowledge in:
Ability to understand the end-user’s everyday life at work
Good at facilitating, planning and managing workshops and activities.
Proven experience in Business Analysis and requirements management
Strong analytical skills with experience translating complex business needs into clear, actionable requirements.
Understanding of cloud technologies.
Understanding of SQL, Python, Automation and AI/ML frameworks
Familiar with end-to-end data analysis processes, from gathering requirements to presenting findings to stakeholders
Demonstrated proficiency with analytics tools, specifically Power BI and Databricks.
Familiarity with agile methodologies and tools like Jira.
Excellent communication, documentation, and stakeholder management skills.
Fluent in English
More Information
If you have any questions about the role, please contact Daniel Walfridsson, daniel.walfridsson@inter.ikea.com.
Please also note that we do only handle applications in English and no applications coming in by email. We look forward to receiving your application by the latest June 26th, 2025
You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Generalist Davide Di Milia, davide.di.milia@inter.ikea.com.