United Airlines

Description

The Senior Staff Representative, Instructional Designer position is responsible for designing and developing learning interventions, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. Manages the design of Leadership Development training resources needed to effectively train employees within a diverse footprint (brick and mortar, remote, and contract employees) of the organization.

• Develop eLearning, instructor led, video-based content, blended learning and virtual training materials, including facilitator support guides, end user guides, job aids and interactive learning activities as needed for assigned training projects
• Collaborate with subject matter experts to ensure accuracy and relevance of course content and train-the-trainer classes with facilitators
• Routinely conduct needs analysis to understanding learning gaps, business goals, and learner expectations
• Develop performance assessments and evaluation tools to measure and report the effectiveness of training and to support continuous improvement
• Ensure all training materials align with internal standards, compliance requirements and core4 values.
• Manage multiple projects and timelines while partnering with cross-functional teams and stakeholders.

Qualifications

This role requires 3+ years of relevant experience in instructional design or corporate learning & development. This role requires up to 30% travel.

Required Skills:

• Stakeholder Management
• Learning and Development
• Creative Thinking
• Curriculum Design
• Prioritization
• Time Management
• Strategic Thinking
• Instructional Design
• Taking Initiative
• Think Proactively
• Needs Analysis
• Performance Evaluation
• Problem Solving
• Learning Management Systems
• Articulate Storyline

What will help you propel from the pack (Preferred Qualifications):

• Experience designing leadership development programs in a large, complex organization
• Familiarity with airline industry or operational training
• Certification in instructional design or training (e.g., ATD, CPTD, Kirkpatrick, etc.)
• Video scripting and production experience
• Strong data analysis skills to support learning measurement and reporting
• Comfort working in a fast-paced, highly collaborative environment
• Knowledge of Cornerstone