At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Korea Manager of Deliver Operations (Ops) is responsible for the continuous flow of product from the origin point (supplier, global distribution hub, manufacturer, etc.) through to the end customer for all Medtronic and its legacy businesses. This role is expected to manage freight and warehousing costs in line with Medtronic Annual Operating Plan budgets while maintaining exceptional service levels to the customer. This position is accountable for delivering continuous improvement/cost down projects on schedule and within budget.

The role will manage the relationship and performance of 1 warehouse in Seoul and several logistics operators, within a warehouse budget of approximately $3M USD and a freight budget of $2M+ USD.

You will work with stakeholders across all operating units in Korea, internally and external stakeholders, as well as with regional / global stakeholders. This role has a strong operational and financial component and manages a direct team of 3 staff and will require working knowledge of SAP. The Deliver Lead is responsible for managing and further developing the relationship with our 3PL, transport partners, commercial & functional leaders, and potentially key customers in Korea.

In this role, you will contribute to the development and execution of strategies to support the successful operation of the Deliver function to meet today’s business needs, but also to develop the function to anticipate and exceed future needs of internal and external stakeholders. Functions as an advisor regarding tasks, projects, and operations and becomes actively involved in daily operations only when required to meet schedules or to resolve complex problems.

You are expected to manage, motivate and guide their team to ensure they have a clear understanding of goals within the context of the overall corporate and regional objectives. They are responsible for the management of staff including selection, direction setting, and feedback and coaching, performance management, rewards and recognition and development.

Finally, the role has the responsibility of ensuring the Company’s agreed quality and compliance standards are maintained with regard to product, procedures, policies, operations & customer contact.

Responsibilities may include the following and other duties may be assigned.

• Build, develop and lead the Logistics team
  • Manage talent through effective recruitment and selection, performance coaching, training and development, performance reviews
  • Develop direct reports to continuously improve and take on additional responsibilities
  • Inspire the team and share best practices ensuring successes are leveraged
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function
• Freight Management
  • Establish and maintain a genuinely collaborative, open, supportive and mutually beneficial working relationship with suppliers, and ensure negotiations are held with integrity and consideration of supplier needs, with a view to building long-term business partnerships.
  • Continually analyze all inbound and outbound freight costs and ensure an effective mix of freight solutions that achieve the balance between costs and customer service.
  • Deliver freight related value capture initiatives as part of the supply chain integration, including the competitive tendering of the domestic freight activities and the implementation of common processes and systems, eg. Global Transport Management System.
• Warehouse Management
  • Manage the Korea third party logistics provider to ensure each warehouse operates within the agreed performance limits.
  • Application of Lean principles and Six Sigma methodology to reduce waste, improve cash flow.
  • Coordinate the receipt, warehousing, transport and distribution operation to ensure the efficient and cost effective distribution of products.
  • Ensure the security of inventory and assets
  • Analyse procedures and develop, recommend and implement improvements in inventory planning, supply and warehouse practices to optimise handling, storage, and transport and promote greater efficiency.
  • Deliver warehouse related value capture initiatives, including the reduction/consolidation of the Korea distribution centre footprint and the implementation of enhanced functionality of our systems i.e. WMS
• Developing and executing the Supply Chain Strategy
  • Contribute to development and execution of supply chain strategies to anticipate and meet the needs of internal and external customers, while developing the function towards industry leading practice in the future.
  • Support the Korea implementation of global and regional strategic projects for example One Best Way (OBW), Medtronic Performance System (MPS)
• Other
  • Ensure that all quality requirements and objectives are achieved
  • Observe health & safety policies & procedures & take all reasonable care that actions or omissions do not impact on the health & safety of others.
  • Work within and actively promote the mission, corporate strategies, policies, procedures and Business Conduct Standards.

Required Knowledge and Experience:

• Requires a Bachelor’s degree and minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience.
• Solid English communication skills
• Preferably 6+ years’ experience working in the area Logistics Management including a demonstrated understanding of end-to-end supply chain concepts with 3-6 years of project and people management experience
• Excellent interpersonal skills. Able to communicate effectively at different levels of hierarchy.
• Strong financial acumen, especially in DC operations and Transportation
• Experience working in the medical device industry is a plus
• Experience in evaluating Logistic issues and developing recommended solutions.
• Proven ability to structure and conduct advanced Logistics analyses in the areas of distribution and network optimization.
• Project Management, priority management and planning skills
• Strong leadership capabilities to deliver results and to build cross-functional teams
• Strong business/financial analysis and planning with a proven record of profit performance
• Previous experience with risk assessment
• Experience and proven ability in a health related purchasing and importing of goods.
• Negotiation experience
• Understanding Lean / Six Sigma principles

Other Comments:

• Some out of hours work will be required
• Some interstate travel will be required (regularly / occasionally)
• Some international travel will be required (regularly / occasionally)

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here