Travelers Insurance

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$106,300.00 - $175,400.00

Target Openings

1

What Is the Opportunity?

The Director, Tech & Ops Organizational Change Management (OCM) will be responsible for overseeing and executing enterprise-wide OCM initiatives within Tech & Ops. This role will focus on driving the adoption of the OCM framework across various strategic projects, supporting business leaders in managing change, and developing strong stakeholder relationships. The Director will collaborate closely with senior leaders, ensuring that change efforts are successfully integrated into ongoing transformations, with a focus on achieving business objectives and enhancing organizational agility.

What Will You Do?

• OCM Leadership & Strategy Execution: Lead the execution of OCM strategies across multiple projects, ensuring alignment with the business goals and supporting senior leaders in the successful adoption of change initiatives.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, ensuring clear communication and effective management of expectations throughout the change process.
• Change Management Framework Execution: Implement and adapt the OCM framework, tools, and best practices to ensure consistent and effective application across projects and initiatives.
• Team Leadership & Collaboration: Mentor and guide team members, fostering a culture of collaboration, accountability, and continuous improvement. Support cross-functional teams in executing successful change strategies.
• Resource Management: Manage internal and external OCM resources, including contractors and external consultants, ensuring that resources are effectively allocated, performance is tracked, and changes are effectively implemented.
• Learning Content Creation & Delivery: Design, develop, and deliver engaging learning content and training programs that support organizational change initiatives.
• Training & Development: Collaborate with Learning & Development teams to design and deliver targeted training programs, equipping employees to adapt to changes in processes, systems, and organizational structures.
• Communication & Reporting: Ensure that change initiatives are clearly communicated, with progress and outcomes regularly reported to senior leadership.
• Risk & Issue Management: Proactively identify risks related to change initiatives, develop mitigation strategies, and ensure the smooth execution of transformation efforts.
• OCM Community of Practice (CoP): Actively participate in the OCM CoP, sharing best practices, contributing to the development of OCM capabilities across the organization, and fostering a culture of collaboration and continuous learning.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Minimum of 4-6 years in organizational change management, transformation, or a related field, with a strong track record of leading change initiatives.
• Proven experience managing cross-functional teams, including internal and external resources, to achieve organizational transformation goals.
• Experience applying OCM methodologies to complex, large-scale change initiatives.
• Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.
• Strong critical thinking and problem-solving abilities, with a focus on achieving actionable outcomes.

What is a Must Have?

• Bachelors degree.
• 5 years business experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.