Syracuse University

Job # 041885

Department Code 21206-2018

Department School of Management

Job Title Academic Advisor

Location Syracuse, NY

Pay Range $62,400 - $63,000

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S5

FLSA Status Exempt

Hours

Standard University business hours.

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description

The academic advisor plays a vital role in supporting the academic success of a cohort of both full-time and online graduate students in the Whitman School of Management. This position provides comprehensive academic advising which includes program planning, course selection, clarifying academic rules and regulations, ensuring timely degree completion including the support of retention efforts, and promoting opportunities to enhance the student experience. This role requires a strong commitment to student support, excellent communication skills, and the ability to work collaboratively within a team. Academic advisors will be expected to work with adult professional learners pursuing their degrees part-time, students from around the world, and a diverse group of students pursuing their MBA or one of a variety of MS programs.

Education and Experience

• Master’s degree with 2-3 years of experience in academic advising at the college-level is preferred.

Skills and Knowledge

• Strong written and oral communication skills, excellent technical skills (examples include PeopleSoft, DegreeWorks, Salesforce, Zoom, and database programs).
• Strong detail orientation and excellent organizational skills required.
• Must be collegial and able to deal with potentially stressful situations.
• Prior experience working in advising is highly desirable.
• Proactiveness, proclivity for solving problems and ability to display a customer-orientation are desirable.
• Must be highly comfortable working with students of different backgrounds, including working professionals and international students.

Responsibilities

• Advise students in specific curricular decisions including the choice and scheduling of courses, concentration and other degree requirements, registrar/bursar policies, academic integrity, and helping students achieve their academic and professional objectives. Advising sessions are almost exclusively one-on-one with some group sessions on occasion such as during new student orientation. Assigned portfolio of students will include both main campus and online programs studying their MBA or MS programs. Advising sessions will be both in-person and remote to accommodate students.
• Oversee all administrative tasks associated with assigned students including semester degree checks, degree certifications, course registration, athletic certifications, and maintaining advising records.
• Utilize campus-wide software and additional technology platforms to track academic progress, degree completion and communicate with students and faculty regarding student success.
• Understand, interpret, and provide rationale for SU and Whitman academic policies and procedures to students, faculty, and staff.
• Promote and engage in co-curricular involvement on campus including but not limited to new student orientation, community-building activities, and onboarding processes.
• May be asked to meet with prospective students on occasion.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link https://www.sujobopps.com/postings/109508

Job Posting Date 06/12/2025

Application Deadline

Full Consideration By

Job Category Staff

Message to Applicants

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