Maersk

Maersk is a global leader in integrated logistics, pioneering the industry for over a century. With a relentless drive for innovation and transformation, we continuously set new benchmarks in efficiency, sustainability, and excellence. Are you ready to be part of a journey that connects and simplifies global supply chains? Join us as a Cargo Flow Optimization Operator in Malaysia.

We Offer

Embark on a career with Maersk and navigate the dynamic world of global logistics. Here, challenges are as vast as the ocean, and opportunities for growth are limitless. You’ll work alongside diverse teams from across the globe, fostering innovation and driving change. At Maersk, we value every individual’s unique contribution, and we provide the platform for you to make a meaningful impact.

Key Responsibilities

As a Cargo Flow Optimization Operator, you are the linchpin of our APA Hub team, an essential part of the Asia Pacific Operations organization. Your expertise will ensure that our customers' cargo moves seamlessly and efficiently through our Hub ports, navigating complexities and turning challenges into opportunities for success.

• Navigate Complexity with Strong Ownership Mindset: Oversee the flow of cargo through Maersk's network at the Asia Hub ports of Singapore and Tanjung Pelepas (Malaysia). Anticipate potential disruptions and craft solutions that keep cargo on the move independently, safeguarding our customers' supply chains.
• Champion Stakeholder Management: Act as the first line of defence when unexpected deviations occur in the cargo or stowage plan. Proactively engage with internal and external stakeholders to align priorities, minimize disruptions, and maintain trust and confidence in our service with self-initiatives.
• Drive Operational Excellence: Regularly review transshipment product performance for your assigned services. Collaborate across functions to identify opportunities for improvement, optimizing both customer experience and operational efficiency.
• Orchestrate Resilience: Prepare Hub ports to absorb shocks from global events. Coordinate with cross-functional teams to ensure readiness, adapt operations on the fly, and transform potential crises into opportunities for strengthening our network.
• Maximize Revenue Opportunities: Strategically manage vessel utilization to maximize revenue while maintaining service reliability. Your efforts will directly contribute to our bottom line by ensuring vessels are optimally filled without compromising on service quality.
• Be the Voice of the Customer: Serve as the point of contact for customer concerns related to deviations from the booked product. Your proactive communication and problem-solving will help turn customer concerns into satisfaction, fostering loyalty and trust.

Your work will be closely tied to the vessels' schedules under your purview, granting you autonomy over your working hours. The goal is simple yet impactful: ensure every cargo reaches its destination on time, every time, by promptly addressing any incoming requests.

A well-functioning ocean Hub port is pivotal to offering competitive end-to-end products to our customers. Running an efficient daily operation and advocating for continuous improvements will shape our Hub operations landscape, positioning us for future growth. Your role is vital in making this vision a reality.

We’re Looking For

• An individual with any background. However, if you have approximately 2 years of relevant experience in logistic sectors will be preferred.
• Fresh grads are welcome to apply. Degree with relevant field such as maritime and supply chain management will be preferred.
• You have strong communication and stakeholder management skills, with an ability to foster collaboration across teams.
• You demonstrated ownership, proactive problem-solving, and a collaborative spirit

At Maersk, we believe in the power of teamwork, integrity, and taking care of what matters most—our people and our customers. If you’re ready to make a difference by connecting the world and simplifying supply chains, we invite you to be part of a team that values innovation, collaboration, and unwavering commitment to excellence. Join us on our journey to shape the future of global logistics.

Apply today and help us redefine the boundaries of possibility!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.