All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
This role requires that you be on-site at a customer 4-5 days per week in Manila City Center.
About the Role
On-Site Solutions Consultants at JumpCloud will have the opportunity to work as a dedicated hands-on resource for a high value JumpCloud customer to ensure the customer’s continued expansion and effective use of JumpCloud. The On-Site Solutions Consultant will develop a close partnership with their assigned customer to gain insight and operate at a high level to enhance their customer’s experience with JumpCloud while overcoming potential technical hurdles and configuration challenges unique to the customer’s environment and business needs. The On-Site Solutions Consultant will assist their customer with administrative functions of JumpCloud, and also use their exceptional technical knowledge to assist other JumpCloud teams with implementation projects and provide technical guidance to our sales team and prospects through occasional demonstrations and deep-dive conversations when appropriate.
We’re looking for someone with excellent technical knowledge and strong IT administrative experience, who likes the challenge of ensuring the success and delight of customers when using our software products who displays phenomenal abilities to demonstrate and articulate technical concepts in front of technical audiences.
This role requires that you be on-site at a customer 4-5 days per week. The Customer is located in Manila City Center. You are able to work remotely in Manila when not on-site with the customer.
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of the Philippines. You must be located in and authorized to work in the Philippines to be considered for this role.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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