Starbucks

Now Brewing – manager, cybersecurity - Identity Lifecycle and Authentication Services! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks’ success by managing the planning, coordination, and continuous improvement of enterprise-wide Identity and Access Management (IAM) capabilities that ensure secure, compliant, and efficient access to systems and data.

A successful manager of Identity Lifecycle and Authentication Services at Starbucks is a strategic and collaborative leader with strong problem-solving skills and deep expertise in identity lifecycle, authentication, and access governance. You thrive in dynamic environments, effectively balancing security, user experience, and operational efficiency. Success in this role means delivering a resilient, world-class identity platform that enhances security, ensures compliance, and provides secure, seamless access for Starbucks’ global workforce and external business entities, while mentoring and empowering a high-performing engineering team to support the company’s global operations.

As a manager, cybersecurity - Identity Lifecycle and Authentication Services, you will...

Leadership - Setting goals for the team, developing organizational capability, and modeling how we work together:

• Champions technical excellence by introducing new ideas, encouraging innovation, and recognizing outstanding contributions.
• Models leadership behaviors that are grounded in Starbucks Mission and Values.
• Supports the implementation of company information security and functional programs to ensure the success of

Starbucks

• Oversees resolution of day-to-day operations issues to ensure user, business and production requirements are met. Ensure communications and documentation of status, root cause and resolutions are provided for issues within the functional area.

Planning and Execution - Developing strategic and tactical plans for the team, managing execution, and measuring results:

• Collaborates with cross-functional teams to deliver impactful identity and authentication solutions.
• Plan and manage processes to ensure delivery of a secure, scalable, and metric-driven identity platform.
• Prepares, communicates and educates client groups and teams on changes in policies and practices within the organization.
• Develops multi-year and annual goals, objectives and budgets for implementation, sustainment and support within the designated business areas.
• Ensures information security system and process support documentation is created, updated and used as intended to assist with production troubleshooting and resolution.
• Oversees testing of new system functionality and quality assurance for all information security systems fixes, enhancements, changes and implementations.

Technical Design and Implementation - Providing technical expertise and executing technical responsibilities:

• Continuously assess and improve identity services to meet evolving security and operational needs.
• Partner with engineering and security teams to enhance Starbucks’ identity and access capabilities.

Partner Development and Team Building - Providing partners with coaching, feedback, and building an effective team:

• Build and lead a high-performing team that values collaboration, inclusion, and shared success.
• Support career growth and development through mentorship and continuous feedback.

Ownership – Taking accountability for the quality and success of the outcome of your team’s work:

• Define and maintain clear processes, procedures, and expectations for identity services.
• Own the delivery of high-quality, secure identity services through proactive monitoring, stakeholder collaboration, and operational excellence.

We’d love to hear from people with:

Basic Qualifications

• 7+ years of experience in an information technology discipline
• 5+ years of experience in cybersecurity, with a focus on identity and access management
• 3+ years of experience leading and developing high-performing engineering teams
• Strong understanding of identity lifecycle management, authentication protocols, and access governance
• Proven ability to assess and respond to cybersecurity risks and vulnerabilities
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Demonstrates integrity, dependability, and accountability
• Proven ability to lead through ambiguity and drive clarity in complex environments

Preferred Qualifications

• Certifications such as CISSP, CISM, CIPM, or others focused on cybersecurity, IAM, data privacy or information risk management.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidateWe offer a flexible workplace that allows working remotely up to two days per wee

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.