Yext

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.

This role will be part of the Hearsay team, now an integral part of Yext.

This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands.

At Yext, we empower brands to deliver accurate, consistent, and engaging experiences across every digital touchpoint. Our platform enables businesses to manage their digital presence seamlessly—ensuring customers find the right information wherever they search.

As a Web UX Designer on our team, you’ll help bring that mission to life through well-designed, user-centered experiences across our global marketing websites. You'll work closely with the UX/UI Director to support the execution of design system updates, contribute to scalable page templates and components, and create polished, responsive designs that reflect our global brand.

We're looking for a proactive, highly organized designer who thrives in a collaborative, cross-functional environment. You should be confident working independently, comfortable navigating multiple time zones, and energized by structure, systems, and problem-solving. You bring strong visual and interaction design skills, a systems-thinking mindset, and a thoughtful, team-oriented approach to working with engineers, marketers, and other stakeholders.

What You'll Do

• Translate business and creative briefs into responsive page designs, wireframes, and polished mockups that follow the Yext Web design system
• Support the UX/UI Director in updating and expanding our web design system—building new components, patterns, and documentation in Figma
• Create accessible, flexible layouts for landing pages, marketing campaigns, product detail pages, and help center content
• Partner closely with engineering, marketing, and content to ensure successful implementation of designs
• Work within an established Figma system and contribute to its growth and maintenance
• Help triage and manage incoming UX/UI requests, collaborating on solutions and delivering high-quality outputs quickly and thoughtfully
• Conduct light UX audits or usability reviews, identifying opportunities for improvement
• Stay current with modern design trends, accessibility standards, and web best practices

What You Have

• 3–6 years of experience designing web experiences—especially in SaaS, B2B marketing, or content-heavy sites
• Deep expertise with Figma, including component-based design, auto layout, and system file organization
• Solid understanding of responsive design, accessibility, and visual hierarchy
• Ability to work independently and remotely, managing your own priorities and communicating effectively across teams
• A collaborative, feedback-friendly mindset and experience working with engineers and marketing stakeholders

Bonus Points

• Experience contributing to or maintaining a web design system
• Familiarity with multi-language or internationalized websites
• Understanding of basic HTML/CSS and front-end development workflows
• Comfort using analytics or behavior tools (GA4, Hotjar) to inform design
• Experience working in or around content-driven CMS environments
• Exposure to AI-assisted design tools or workflows (e.g., generative design, AI-based wireframing, UX copy tools)

What It’s Like to Work on the Yext Web Team

The Yext Web Team is a remote-first, collaborative team that values clarity, accountability, and mutual respect. We work closely across disciplines, giving and receiving feedback in an open, constructive way to improve outcomes and support one another’s growth.

You’ll join a thoughtful, professional environment where high standards and creative problem-solving are balanced with realistic expectations and a supportive team culture. You’ll have autonomy in your work—and a team that’s ready to help when you need it.

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#LI-Hybrid

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.