Amadeus

Job Title

Product Management Associate

Amadeus is the leading technology provider to the travel industry and is present in 190+ countries around the world. Our innovative solutions power every part of a traveler’s journey, From airlines to search engines, travel agencies to hotels, the world's top travel brands rely on Amadeus to help create exceptional traveler experiences.

Istanbul is one of our strategic engineering hub locations, hosting business units from across the Amadeus ecosystem and working with multinational teams from around the world to shape and create the future of travel.

Summary of the role:

As a part of Loyalty Product Management Team, you will work closely with cross-functional teams to deliver scalable, data-driven, and personalized loyalty experiences. You will manage a portfolio of loyalty features—including points accrual engines, tier management, promotions, partner integrations, gamification, and many more—delivering value through continuous iteration.

To design, deliver, and evolve innovative loyalty solutions that create meaningful, long-term engagement between the brands and customers. By deeply understanding user behavior, business goals, and market trends, Loyalty Product Manager ensures our platform continuously enables clients to reward, retain, and grow their customer base through scalable, data-driven, and personalized loyalty experiences.

In this role, you'll have a chance to:

• Work autonomously within defined processes, procedures, or methodologies; take standard decisions and support the development of solutions to complex, recurring problems.
• Receive instruction, guidance, and direction from more senior roles or a manager, with regular monitoring on the status of assignments.
• Apply specialized formal education or equivalent work experience, along with the required technical and functional skills and a basic understanding of the business.
• Articulate and develop value propositions and key messages based on problem statements, and translate them into new product concepts or upgrades.
• Define the product strategy, vision, and business value in alignment with business owners and other relevant stakeholders.
• Analyze competitors' solution offerings and define the strategic positioning of the product in coordination with Product Marketing Management.
• Manage third-party partnerships, including requirement definition and prioritization, product evolution coordination, and other partner-related activities.
• Engage Amadeus teams in the product vision, share knowledge, and ensure mutual understanding of business objectives.
• Support co-innovation with customers to validate value drivers, define product features (MVP and beyond), and prioritize based on effort and expected business value.
• Define and manage the product roadmap; socialize and align timelines with relevant stakeholders. Collaborate closely with Product Marketing Management, Operations (Customer Service/Delivery/Go To Market), and R&D teams to set priorities and plan releases.
• Coordinate functional and technical streams with R&D teams to ensure end-to-end solution consistency.
• Manage the budget for your area of responsibility, including capacity planning with R&D.
• Participate in Agile events (Lean Portfolio Management, PI planning, System demos, Inspect and Adapt workshops) when applicable or required.
• When applicable, fulfill the role of Product Owner or ART Product Manager and collaborate with R&D teams to maximize agile outcomes.
• Ensure that released solutions meet user needs and comply with product readiness guidelines.

About the ideal candidate;

• University degree in Science, Business, Product Management, Marketing or related field, or equivalent work experience
• Experience in Product Management/Product Marketing practices / in managing B2B Software Products or SaaS
• Experience in working in an Agile environment.
• Experience in customer facing professional positions.
• Experience in Airline Industry or loyalty/CRM industry is a plus

You might love this PM position if;

• You love to think about how to bring maximum business value to your daily work,
• You are obsessed with understanding, identifying, and defining customer needs,
• You love to design new capabilities, establish its roadmap, and lead the product features definitions,
• You love to set and foster wonderful team spirit, whatever you do and wherever you go,
• You love to think out-of-the-box to shape the future of airline loyalty.

What can we offer you?

???? A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

???? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

???? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

???? A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

???? A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.

???? A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

???? A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

???? A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Application Process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.

Are you the one we’re looking for? Apply now!

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.