Charter Communications

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

BE PART OF THE CONNECTION

Are you ready to lead analytical efforts that enhance Spectrum's Internet service as a Sr. Product Analyst? In this role, you will support product managers with reporting, leveraging big data, advanced analytics, and data science to refine our Internet offerings. You will spearhead cross-functional projects related to business processes, product lifecycle managment, and product development, driving improvements in complex and high-impact initatives. Your work will significantly impact millions of customers, contributing to Specturm's reputation for delivering excpectional services and experiences through a customer-centric approach.

WHAT OUR SR PRODUCT ANALYSTS ENJOY MOST

• Assemble, examine, refine, validate, document and maintain complex data for several lines of business.
• Create and maintain discrete trending dashboards for utilization by the working team and the executive team.
• Model and forecast business trends based on historical data sets and planned product changes or feature launches.
• Exhibit proficiency with third party reporting system, performing ad hoc data analysis as needed.
• Manage capital initiative and department expense budgets, including forecasts, funding requests, PO creation, invoice tracking, cost allocation, and reporting as necessary.
• Track and report on department initiatives and maintain initiative roadmap and status reports.
• Lead business process design and documentation.
• May lead cross-functional projects related to process improvement, product lifecycle management, or product development.
• May generate requirements documentation, with minimal direction, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Education:
  • Bachelor’s degree in Science, Engineering, Math or related field or equivalent experience
  • Project management certification or equivalent project management experience
• Experience:
  • 5+ years Business Analysis or Project Management experience
  • 1+ years related industry experience (Cable, Telecommunications, Software/Online Services)
  • Experience in project management and product development
• Skills:
  • 5+ years experience with SQL, python, and Tableau
  • Effective business acumen and anlaytical ability
  • Expert in Word, Excel and PowerPoint
  • Ability to analyze and interpret data and create recommendations
  • Ability to define key performance indicators / metrics
  • Ability to listen to multiple points of view and synthesize against goals for recommendations
  • Ability to quickly become subject matter expert on multiple databases and reporting tools
  • Ability to document, prepare and present data-driven presentations
  • Ability to plan, prioritize and organize effectively and independently
  • Ability to communicate and contribute cross-functionally, and within a matrix environment
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to show judgment and initiative and to accomplish job duties
  • Product management and/or product developpment experience
  • Ability to communicate with all levels of management and company personnel
  • Ability to make decisions and solve problems while working under pressure
  • Ability to lead cross-functional teams in order to achieve business goals and results
• Schedule:
  • Office Environment

SPECTRUM CONNECTS YOU TO MORE

Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.

Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.

Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.

Total Rewards:See all the ways we invest in you—at work and in life

#LI-MM6

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MPD313 2025-55005 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-06-19 06:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.