Job Description
This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Training Area Assistant is an entry support level individual contributor that supports the Manager and Trainers in a variety of administrative tasks to increase the organization fluidity of the area. They may support a variety of needs for the area including hiring, onboarding, employee tenure, and scheduling, as directed by their supervisor or manager. Their support allows the Manager and Trainers to focus on training missionaries and missionary facing staff.
Responsibilities
Reports to supervisor or manager level in the Training Department.
Assists the Trainer or Manager in the following:
- Coordinates the interviewing and hiring of applicants
- Schedules and supports onboarding process
- Organizes reports, projections, and statistical data to forecast area needs
- Tracks employee tenure and schedules performance review meetings during eligible time frame
- Coordinates shift assignments by semester
- Handles unique needs of missionaries from Scheduling, Training, Medical/clinical, travel, etc
- Fields phone calls and emails from staff and missionaries
- Fields in-person requests and questions/concerns from staff and missionaries
- Maintains and updates area webpage
- Ensures appointments are attended by staff and missionaries and helps troubleshoot any issues
May be asked to take on additional responsibilities:
- Leads and directs the work of other employees, service missionaries and/or volunteers
- Assists in overseeing the area substitution process and tracking any undesirable patterns of behavior
- Generates actor performance reports in coordination with the supervisor
- Fills in for Manager in meetings as assigned.
- May take on Actor responsibilities to meet with missionaries, as hours allow.
- May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar)
Qualifications
Required:
- Confidentiality and professionalism
- Strong leadership skills
- Exceptional critical thinking and process design
- Must be able to work independently and with others
- Working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint), Google Suite (Drive, Sheets, Documents)
- Excellent interpersonal, public relations and communication skills
- Self-motivated and able to work well under pressure, on own initiative
- Organizational skills and ability to prioritize
To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.
Preferred:
- 6 months of experience as an MTC actor or in another MTC capacity
- 1 year of office or administration experience
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