Nextiva

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

Our Talent Acquisition (TA) team operates strategically to identify, attract and assess top talent for the organization; bringing innovative recruiting strategies to life in order to support the growing needs of the business. Our team is composed of forward thinking, motivated people who bring a unique way of thinking to tackle challenges.

In this role you’ll be responsible for – but not limited to – recruiting top Product & Engineering talent for the organization. You must be a builder who thrives in a learning environment – unafraid to try new things, embrace new ideas, and welcome suggestions for how we can continue to improve our processes and best practices. You will partner closely with tech leaders to drive initiatives that enhance our efforts to attract, recruit, and retain top tech talent.

Our Talent Acquisition team is not a typical corporate recruiting team. We are efficient, agile, and results oriented. Nextiva operates at a rapid pace, requiring us to remain proactive and ahead of the curve.

What you’ll do:

Own Full-Cycle Hiring:

• Drive the full recruitment lifecycle for a wide range of technical roles, across engineering, product, data, and infrastructure teams - as a highly autonomous individual contributor. May also recruit on non-technical roles occasionally.
• Take full accountability for delivering high-quality hires that align with business goals and timelines
• Collaborate with hiring managers and leaders to understand business needs and create effective sourcing and hiring strategies
• Provide a world-class experience to candidates and hiring teams through consistent communication, high-touch engagement, and structured interview processes

Be a Strategic Talent Advisor:

• Play a highly strategic and impactful role in the buildout of our Centers of Excellence in Bangalore and Chennai
• Act as a consultative partner to hiring managers on hiring decisions, role scoping, market dynamics, and interview best practices
• Influence with data: deliver insights on pipeline health, sourcing effectiveness, hiring velocity, and competitive trends
• Collaborate on market mapping and building talent intelligence especially for niche roles and emerging tech functions

Source & Pipeline Top Talent:

• Drive proactive sourcing strategies using tools such as LinkedIn Recruiter, GitHub, Stack Overflow, X-ray search, and your personal network
• Develop and nurture relationships with local Universities and other mutually beneficial partners and organizations.
• Build and nurture long-term talent pipelines for evergreen and hard-to-fill roles
• Represent the brand authentically in the market and cultivate relationships with passive talent
• Establish and maintain partnerships with third-party recruiters and staffing agencies to effectively meet hiring objectives when necessary

Operational Excellence:

• Drive consistency and quality across hiring processes while maintaining a strong focus on candidate experience and DEI
• Partner with coordination and operations teams to ensure streamlined scheduling, feedback collection, and compliance
• Ensure the in-house applicant tracking system is always used diligently and kept up to date

You’re an Amazing fit if you have the following:

• 5+ years of full cycle recruiting experience, with a strong focus on technical hiring across engineering, data, product, and infrastructure functions
• Bachelor's or master's degree in human resources, business, or related field
• Proven ability to lead and execute searches for technical talent at all levels, including Staff, Principal Engineers, and Engineering Managers in dynamic or scaling companies
• Experience recruiting Sales talent a strong plus
• Deep understanding of technical concepts and role requirements (e.g., AI/ML, backend, frontend, full-stack, cloud, DevOps, systems architecture)
• Demonstrated success in identifying and hiring talent from top-tier product companies, high-growth startups, or elite engineering teams
• Extensive sourcing expertise with a proven ability to engage passive, high-quality candidates through strategic outreach and innovative techniques, leveraging tools like LinkedIn Recruiter and advanced Boolean/X-ray search methods
• Strong partnership skills, with a proven track record of influencing and advising engineering and product leaders throughout the hiring lifecycle
• Proficiency in managing structured, data-driven recruiting processes while delivering speed and hiring quality at scale
• Skilled in using recruiting data and market intelligence to shape decisions, report progress, and optimize outcomes
• Exceptional written and verbal communication skills; ability to represent the brand authentically to top technical talent
• Strong analytical mindset with experience using data to drive decisions and measure performance
• Excellent communication and interpersonal skills, with a commitment to a positive candidate and hiring manager experience
• Self-starter with a hands-on, get-it-done attitude, comfortable operating independently in a fast-paced environment
• Proficiency in Applicant Tracking Systems (ATS) - Greenhouse is a plus
• Ability to work in a hybrid working environment out of one of Nextiva’s India Offices:
  • Bangalore: Wilshire III by MFAR, 3rd Floor, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048
  • Chennai: coming soon!
• Flexibility to attend meetings outside of normal working hours with Hiring Managers, TA leadership and peers based in the United States
• Ability to travel occasionally to Nextiva India’s locations and/or other recruiting events

Note: This is a 12-month full-time direct contract role. Please apply only if you are open to contractual opportunities.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviours:

• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

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