about the role
A Solution Expert is a trusted advisor who helps clients optimize operations, enhance efficiency, and drive digital transformation by leveraging strategic and technical expertise.
- Guide clients through their digital and technological journey, analyzing requirements and designing innovative solutions.
- Serve as the go-to expert for solution architecture across the entire client contract lifecycle (from business development to implementation and operations).
- Build and maintain strong relationships with clients, vendors, and internal teams.
- Assist business and IT leaders in defining digital strategies, roadmaps, and transformation plans.
- Assess risks, benefits, and business cases to support investment decisions.
Impact
By combining strategic vision and technical expertise, the Solution Expert unlocks the full potential of technology for clients, ensuring long-term success in an evolving digital landscape.
Key Responsibilities
- Trusted Advisor: Recognized as a functional and technology expert on Orange Business products, services, and solutions.
- Innovation Leadership: Work with customers to understand their innovation requirements, identify opportunities, and provide solution leadership and quality management in collaboration with the Solution Lead.
- Strategic Deal Support:
- Assist in shaping deals by capturing and translating customer needs into tailored solutions.
- Support Solution Leads in aligning internal technology solutions.
- Position Orange as a preferred vendor to influence or preempt RFPs/RFIs.
- Agile Transformation Consulting: Guide organizations in adopting Agile methodologies (Scrum, Kanban) to enhance flexibility and responsiveness.
- Training & Change Management: Provide guidance and training to customers, partners, and internal teams to facilitate adoption of new technologies and processes.
about you
Solution Development & Delivery:
- Ability to analyze customer objectives and create structured, high-quality solutions within deadlines.
- Strong presentation, communication, and negotiation skills, effectively engaging customers and internal teams.
- Capable of leading a virtual solution team and working in a matrixed, international environment.
- Ability to visualize, simplify, and articulate complex technical and business solutions.
- Experience in process development, optimization, and industrialization.
Technical Expertise:
- In-depth knowledge of Digital Infrastructure Strategic Value Proposition (DI SVP), including solution blueprints and technology trends.
- Hands-on experience with Agile methodologies (Scrum, Kanban).
- Proficiency in digital and telecommunications products, processes, and tools.
- Familiarity with market technology evolutions and trends in telecom and IT.
Business Acumen & Strategy:
- Strong commercial acumen with the ability to understand financial and legal concepts.
- Strategic thinker with a deep understanding of market trends, technical, and business challenges in the communication industry.
- Ability to integrate project work with Knowledge Management concepts and principles.
- Experience in business development and sales, positioning solutions to customer needs.
Soft Skills & Leadership:
- Excellent organizational, coordination, and leadership skills.
- Client-focused with strong interpersonal and stakeholder management abilities.
- Ability to innovate, drive process improvements, and optimize workflows.
- Proven ability to work under pressure and across different cultures.
- Fluent in English, with proficiency in solution development.
Education, Qualifications, and Certifications
- Degree in Engineering, Science, or a related field, or equivalent relevant experience.
- Certifications from leading vendors in connectivity (Cisco, Fortinet, Palo Alto, etc.).
- Desirable: Cybersecurity certifications, Cloud certifications (e.g., GCP).
- Senior Solution Expert: 6–10 years of industry experience.
- Proven track record in building client relationships, solution positioning, and delivering conceptual/technical architectures aligned to customer needs.
- Experience working in geographically distributed teams within an international environment.
additional information
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
- Base salary from 2 410 € brutto per month, actual salary is likely to be higher based on skills, knowledge and experience. Please mind that the salary is only relevant for Slovakia Location.
department
Orange Business International
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contract
Regular
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