Royal Bank of Canada

Job Summary

Job Description

What is the opportunity?

Are you passionate about delivering successful, high-impact transformation projects with a financial services leader in Canada and across the globe? At RBC, we are searching for a dynamic Senior Business Analyst to join our team. You will play a key role in shaping the future of Banking by driving strategic initiatives and delivering innovative solutions.

As a representative of the Value Office, you will be part of a collaborative team that is a catalyst for delivering transformation projects, accelerating value creation, and infusing Agile ways of working that drive continuous improvement. We pride ourselves on fostering a supportive culture where your contributions make an impact. You will work with a diverse set of stakeholders and senior leaders, contributing to the execution of RBC’s most important strategic initiatives.

What will you do?

As a Senior Business Analyst, you will play a critical role in shaping business solutions and driving project success. You will consolidate and analyze data, elicit and document business requirements, and collaborate with stakeholders to develop high-quality, innovative solutions that address business challenges. By leveraging industry best practices and RBC's frameworks, you will ensure alignment with business objectives while championing continuous improvement and stakeholder engagement.

Key Responsibilities

• Requirements Management: Manage requirements planning, elicitation, documentation, and validation processes, ensuring traceability and alignment with business objectives.
• Business Process Modelling: Collaborate with stakeholders to create or modify business process maps following RBC standards. Identify opportunities or gaps and make recommendations for improvement.
• Business Analysis: Gather, consolidate, and analyze relevant data from various sources to provide meaningful insights that support business decisions and project direction.
• Business Agility: Align with the product owner and participate in Agile routines, supporting backlog management, user story writing, sizing, and prioritization.
• Stakeholder & Relationship Management: Identify and prioritize stakeholder requirements, ensuring effective onboarding and communication of project direction. Build trust through reliability and transparency, facilitating negotiations and managing conflict resolution.
• Business Analysis Acumen, Tools & Processes: Utilize and promote the adoption of key enterprise tools and technology such as Jira, Confluence, and Mural. Apply RBC Enterprise Business Analysis policy, standards, frameworks, and artifacts.
• Quality Assurance: Collaboratively build robust test plans and artifacts for User Acceptance Testing (UAT) and Post Implementation Verification (PIV).
• Process Improvement & Innovation: Identify inefficiencies, bottlenecks, and gaps in business processes, leveraging methodologies like Lean, Six Sigma, and Design Thinking to drive improvements.

What do you need to succeed?

Must have:

• Minimum 3-5 years of experience in the role of a Business Analyst or Business Systems Analyst within financial services projects.
• Expertise in analyzing business problems, proposing data-driven solutions, and presenting insights in a structured, compelling manner.
• Strong requirements management skills with experience leading diverse stakeholders through requirements gathering, elicitation techniques, and documentation.
• Proficiency in business process modeling, requirements documentation, and user story mapping.
• Excellent communication and facilitation skills to lead requirements gathering, deliver complex information in a structured manner, and facilitate inclusive discussions for diverse audiences.
• Strong stakeholder and relationship management skills to build strong partner relationships and influence outcomes.
• Agile delivery experience, including supporting Agile routines, product backlog grooming, sprint planning, and writing effective user stories with clear acceptance criteria.
• Experience supporting quality assurance through User Acceptance Testing (UAT) and Post Implementation Verification (PIV).
• Proficiency with business analysis tools (e.g., Jira, Confluence, SharePoint, Tableau, Mural) to enhance collaboration and documentation.

Nice to Have:

• Relevant college, university, and/or post-graduate degree in Business Analysis.
• Certified Business Analysis Professional (CBAP) or Professional in Business Analysis (PMI – PBA) Certification or Masters Certificate in Business Analysis.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• A comprehensive Total Rewards Program
• Leaders who support your development through coaching and experiential learning

Job Skills

Business Appraisals, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, Team Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-11

Application Deadline:

2025-06-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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