Scotiabank

Requisition ID: 227552

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Reporting to the Director, Sales Force Effectiveness, the Senior Manager, Business Transformation - International Commercial Banking, contributes to the overall success of the IB Commercial Banking group ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. The position plays an instrumental role leading the transformation initiatives of IB Commercial, one of the three Must Win segments of the bank.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Leading special cross-functional and multi-country projects to transform International Commercial Banking, in line with the LOB vision, specifically in the Sales, Services, and Technology areas.
• Developing strong relationships with the regional and in-country business and support function teams to assure the success of the team objectives and initiatives
• Provide project management support in the planning, establishing project governance, implementation and reporting phases of the projects, and assuring flawless execution of multiple initiatives at the same time
• Leading continuous improvement initiatives for the business line through integrating innovative ideas, leveraging best practices and recommending and managing changes.
• Responsible for business management and successful delivery of complex strategic, regulatory and other business projects undertaken by IB Wholesale Banking
• Support with issue resolution/escalation and guide decision-making processes as required
• Support with project plan design and execution related to business initiatives and target operating model implementations across IB Wholesale Banking footprint
• Performing business analysis to assess the capacity and capabilities of specific Banking units under review, the appropriateness of policies and procedures, and their conformity with audit and/or the ICCB model.
• Developing strategies, programs, and policies that enable and support the client experience at critical touchpoints while also revisiting, analyzing, and entrenching processes, procedures and Service Level Agreements that enable the IB Wholesale Banking Sales & Support Delivery Model
• Assist the Director, Sales Force Effectiveness in conducting periodic touch bases with the IB Wholesale Banking units in the field, by assisting in the preparation of the touch bases, and by directly participating (and leading them from time to time).
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment

Experience

• 3+ years experience in Banking, ideally in the Commercial and/or Wholesale Business Division
• 1-2 years experience in Management Consulting is an asset
• Strong negotiating, influencing and relationship building skills to engage and influence stakeholders at all levels of the organization.
• Strong project management skills
• Highly developed problem-solving skills
• Excellent analytical skills.
• Excellent written and verbal communications skills to effectively deal with stakeholders at all levels of the organization and deliver messaging on key initiatives.
• Candidate must be Fluent in English and Spanish (written and oral)

Location(s): Mexico : Ciudad de México : Miguel Hidalgo

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.