CTG

Description

CTG is seeking to fill a Workstation Technician opening for our client in Jacksonville, FL.

Location: Jacksonville, FL

Duration: 12 months

Pay: $25/hr

Duties:

• Perform break/fix operations in a hospital environment.
• Collaborate with Workstation Support Services units to receive, configure, schedule, and install hardware and software.
• Ensure equipment is labeled and configured per specifications.
• Research and document device specifications in alignment with purchase orders and organizational standards.
• Relocate equipment as requested by departments.
• Provide on-site installation, technical support, and customer service independently.
• Act as a technical liaison with other support services such as Help Desk, Applications, and Materials Management.
• Assist with end-user training and explain concepts such as hardware/software requirements and implications of service changes.
• Maintain and manage inventory of equipment and supplies necessary for installations and repairs.
• Ensure adherence to IT Security policies when evaluating and processing equipment.
• Work may require overtime and participation in an on-call rotation.

Skills:

• Proficient in ServiceNow and knowledgeable in Epic.
• Hands-on experience with hand scanners, e-signature pads, tap–n–go systems, Zebra and HP printers, iPhones, and iPads.
• Strong organizational, written, and verbal communication skills.
• Ability to provide excellent customer service and work collaboratively in a team.
• Familiarity with IT terminology (e.g., CPU, Networking, LAN/WAN).
• Experience with ticket tracking systems for documenting operations.
• Physical ability to bend, stoop, kneel, squat, lift up to 75 pounds, and work with arms above shoulder level.
• Ability to distinguish colors.

Experience:

• Minimum of two (2) years of customer service experience.
• Minimum of two (2) years of experience working in a hospital environment.
• Preferred: two (2) years of experience supporting computers, or an associate degree, or completion of a two-year technical program in Computers, Technology, or Electronics.

Education:

• Required: High School Diploma.
• Preferred: Associate degree or equivalent technical training.

Required Certifications & Licensure:

• Valid driver’s license.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.