客户服务专员-Suso-上海

Merck KGaA

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

Key Accountabilities:

  1. The scope of this position may include any of the following functions
  2. Perform good order to cash support such as order placement, order fulfillment and shipment arrangement
  3. Keep close contact with warehouse & monitor logistics and handle document
  4. Prompt respond to customer inquiry from all means like telephone, emails & etc.
  5. Proactive contact with customers to establish a good & harmonize relationship
  6. Positive response to ad hoc issue and trouble shoots the non-routine issues
  7. Provide regular reporting required by line manager timely and accurately
  8. Act as a good moderator between internal and external customers

Requirements:

  1. Diploma degree or above, Works under limited supervision, with detailed instructions, and frequent checking on work
  2. SAP experience preferred.
  3. Must be PC literate with knowledge of PC office applications.
  4. Good written and spoken English.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Read Full Description
Confirmed 9 hours ago. Posted 2 days ago.

Discover Similar Jobs

Suggested Articles