BT Group

Job Req ID:47795

Posting Date:11/06/2025

Function:ESN Networks

Location:Birmingham

Hours:This is a Part Time role for 19 hours per week

Why this job matters

The Emergency Services Network (ESN) is a huge strategic priority for BT and our commitment to do the best for our customer and our country. ESN will be one of the most advanced Emergency Services Networks in the world. and BT is proud to the official supplier providing mission critical and trusted communications for Britain’s Emergency Services. The ESN will replace the existing Airwave network and building upon on EE’s existing 4G network and to provide essential new voice, data services, and critical communications services to 300,000 members of frontline emergency service users.

Being able to provide consistent data that describes the capability of the Radio Access Network (RAN) is critically important to all our customers (BT, PlusNet, EE, and Emergency Service Network). You will be responsible for the delivery and evolution strategy of this Portal as well as the coverage prediction tools that provide input into it. You will have a direct impact upon coverage assurance and representation of service availability, RAN Tools enhancements and evolutions and creation of high level OSS solution designs focusing on positive customer experience.

The successful candidate will be cleared to BPSS (or equivalent) as a minimum. You may even be required to undergo National Security Vetting (e.g. CTC, SC or NPPV).

This will be a part time role for 19 hours per week.

What you’ll be doing

• Take one of the roles as RAN OSS design authorities providing RAN Visualisation Tools focused on the presentation and analytics of radio coverage, capacity, resilience and deployed infrastructure
• Define the approach on a range of complex, high impact and high-risk customer OSS solutions, and how to apply across its dedicated environments within the network.
• Choose scope and design of the RAN Tools, as well as estimating the time and type of resource needed to support the deliverables with increasing cost impact and time duration
• Engage with technical and non-technical business users using their requirements to propose solution strategy for predicting, planning and visualising RAN data. Support resolving customer affected issues regarding RAN Data, driving efficiency and scalability through the re-use of network designs and ongoing in-life operation of designs
• Advising a matrix (virtual) team of technical experts to deliver network design solutions and provide technical advice to a larger matrix team

The skills you’ll need

Troubleshooting

Escalation Management

Issue Resolution

Network Delivery

Technical Documentation

What we would like to see on your CV

• Excellent experience in a network radio coverage and radio network infrastructure data.
• Possess a good understanding of Mobile Radio Network & OSS architectures and the design and operational processes to develop and run the network
• Good experience with Forsk Atoll, HTZ ICS Telecom or other radio frequency planning tool (for either land based, maritime or airborne coverage predictions), and GIS / Geo spatial such as Mapinfo, QGIS or ArcGIS
• Proven background in business strategy, organisational performance, finance and KPI’s, data reporting/insights and building a case for change
• Exposure to working with AWS, Azure or other cloud hosting technology would be desirable

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.