CCMSI

Overview

Multi-Line Claim Consultant – Remote

Salary Range: $75,000 – $85,000 | M–F 8:00 a.m. to 4:30 p.m. | National Accounts

Specialty: Commercial Trucking | Work From Home

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will be based on factors such as qualifications, experience, geographic location, and internal equity. This role may also be eligible for additional compensation, such as bonuses or other forms of pay.

CCMSI offers a comprehensive benefits package, including Medical, Dental, Vision, Life Insurance, 401(k), ESOP, paid time off, and more. Benefit details will be shared during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are only conducted after a conditional offer of employment has been extended.

Join CCMSI—where your claims expertise is valued, your contributions make an impact, and your career path is clearly defined. As a 100% employee-owned company and a certified Great Place to Work, we offer a collaborative environment with a focus on manageable caseloads, supportive leadership, and meaningful professional growth.

We’re currently seeking a Multi-Line Claim Consultant to join our National Accounts team. This fully remote position specializes in commercial trucking claims and requires strong experience in auto liability, bodily injury, and litigation. You’ll be adjusting more complex multi-jurisdictional claims with a focus on accuracy, timely resolution, and superior client service.

Responsibilities

What You'll Do:

• Investigate, evaluate, and adjust multi-line claims in accordance with company guidelines and jurisdictional requirements
• Focus primarily on commercial auto/trucking losses involving auto liability, property damage, and bodily injury
• Analyze litigation exposure and manage litigated files, including attending mediations and legal proceedings when appropriate
• Establish and monitor reserves, approve payments, and negotiate settlements within your authority
• Coordinate and oversee vendors such as legal counsel, surveillance, or case management providers
• Communicate proactively with claimants, clients, and other key stakeholders
• Contribute to client reviews, team meetings, and internal training efforts
• Maintain diary, document claim activity accurately, and comply with corporate handling standards

Qualifications

What You Bring:

• 5+ years of recent experience in multi-line claims adjusting
• Commercial trucking claim handling experience required
• Strong knowledge of auto liability, BI, and litigation strategies
• Home state adjuster’s license required; multiple state licenses highly preferred
• Solid negotiation, organizational, and written communication skills
• Experience handling national accounts or high-exposure losses a plus

Why CCMSI?

• Remote flexibility with stable weekday hours
• Manageable caseloads so you can do your best work
• 4 weeks of PTO in your first year + 10 paid holidays
• Full benefits including medical, dental, vision, 401(k), ESOP & more
• A company culture that lives by its core values: integrity, client focus, continuous improvement, and employee ownership

Make your next move your best one. Apply today to join a collaborative team where your expertise is recognized, and your contributions drive success.

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