GEICO

The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2024, GEICO earned premiums worth over $43 billion U.S. dollars.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

As the Director, Associate Relations reporting to the Sr. Director, Employee Relations, you will play a pivotal role in shaping a positive workplace culture across our organization that supports employees to do their best work. You will develop and implement comprehensive employee relations policies and procedures that align with our organizational values, and ensure consistency, transparency, and accountability in the application of employment policies and practices. You will lead initiatives in governance related to HR matters, resolve workplace conflicts, address employee concerns, and conduct thorough workplace investigations. Bringing a deep understanding of employment legislation, you will navigate and uphold both company and industry regulations, fostering an environment of trust and collaboration across our diverse workforce.

Location:

• This is a hybrid role, requiring a minimum, on-site presence of 3 days per week at our Dallas, TX or Tampa, Florida office. Other office locations may be considered.
• Travel – 15-25%.

Key Responsibilities:

• Develop and implement employee relations strategies that align with the Associate Value Proposition.
• Serve as a strategic advisor to leadership on employee engagement, conflict resolution, workplace investigations, and disciplinary actions.
• Oversee and conduct complex and sensitive investigations into employee complaints, including harassment, discrimination, retaliation, and other workplace issues.
• Ensure compliance with federal, state, and local employment laws and regulations (e.g., Title VII, FMLA, ADA, FLSA, NLRA).
• Collaborate with Legal and Compliance teams to mitigate risk and address legal concerns.
• Lead and manage the employee relations team and/or HR business partners in addressing workplace concerns.
• Analyze trends in employee relations issues and provide strategic recommendations to leadership.
• Develop and maintain clear, up-to-date employee relations policies, procedures, and training programs.
• Drive efforts to improve organizational culture, employee morale, and retention.
• Prepare reports and present findings to senior leadership, including metrics related to investigations, grievances, and outcomes.

Qualifications include:

• Bachelor's degree in human resources or equivalent experience.
• 10-12 years of experience leading high performing associate relations teams or functions with strong, strategic vision and thought leadership abilities.
• Demonstrated experience managing and scaling high-performing investigations or ER teams; previous people management experience is required.
• Proven experience leading a high-performing team.
• Expertise in employment law, EEO regulations, anti-retaliation principles, and investigation methodologies.
• Fearless judgment and executive presence; proven ability to navigate ambiguity and high-pressure situations with discretion and resolve.
• Exceptional written communication skills with a strong track record of producing clear, concise, and legally defensible investigation reports.
• Proven ability to de-escalate high stakes matters and deliver difficult messages with clarity and empathy.
• High integrity, impeccable ethics, and a steadfast commitment to confidentiality and fairness.

#LI-AN1

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.