Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist. This position is located at Otterbein SeniorLife in Pemberville, OH. The candidate will perform general maintenance and end user support tasks as well as analyze, troubleshoot and repair computer systems, hardware & peripheral equipment, both remotely and on-site. The position will do frequent travel to all Otterbein northern Ohio sites including Marblehead, Perrysburg, Monclova, Sylvania, Toledo, Cridersville, St. Mary's and Pemberville.
Responsibilities:
- Provide hands-on & remote-controlled workstation support services
- Repair, rebuild & replace desktop & laptop systems
- Resolve dial tone & other phone system issues
- Documentation – Inventory, Helpdesk, Hardware & Software
- Support organization-wide Hikvision Camera System
- Support organization-wide server-based Nurse & Emergency Call Systems
- Respond to after-hours support calls on a rotation basis with other team members
- Day trips to northern Ohio Otterbein locations to resolve issues requiring an onsite visit
Qualifications:
- Minimum 2 years’ experience supporting the I/T needs for multiple locations
- Customer 1st Mentality
- Proficient with MS Office Suite of products
- Knowledge & working experience with Active Directory
- Knowledge & working experience with Microsoft Windows O/S
- Knowledge of network cabling
- Organized and Detail Oriented
- A+ certification (additional I/T related certification is a plus)
- BS degree with an I/T or business related major or equivalent work experience
- Experience with Office365, working in a hybrid environment
- Strong written, verbal & interpersonal communications skills as well as an ability to work well independently & in a team environment.
Benefits*
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirement Savings with a 401(k) or 403(b) with company match
- Access up to 100% of your net earned based wages daily through DailyPay
- Employee sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
- Some benefits may vary based on hours worked
Apply today and begin a meaningful career as an IT Generalist at Otterbein!
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