Hilton

About Hilton

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 6,100 properties with more than 1,200,000 rooms in 139 countries and territories. In 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 24 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 218 million members in our award–winning customer loyalty program, Hilton Honors. Plus, we are the No.1 Great Place To Work Super-Large employer in the UK!!

This is your opportunity to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager, Identity & Access Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Identity & Access Management (IAM) team reporting to the Director, Identity & Access Management, you will support projects including the deployment of IAM tools, technology and processes to new and existing user communities within the EMEA market.

What Will I be Doing?

Your role is important and below are some of the fundamental job duties that make your work unique.

Identity & Access Management Operations (30%)

• Work collaboratively across organizations for implementing, integrating and maintaining Identity and Access Management solutions to support secure authentication & authorization service for internal production infrastructure.
• Coordinate access support activities amongst end-users, hiring managers, other business stakeholders, and responsible technology support teams.
• Create and maintain documentation for daily operation, such as Standard Operation Procedure and Knowledge Base articles.

Project Management (20%)

You will define, design, test, implement a fluid portfolio of IAM projects within the EMEA market that includes, but is not limited, to:

o Access provisioning centralization & automation

o Access requirements analysis, design & segregation of duties

o Access role standardization and Role-Based Access Control (RBAC)

o Access support platform adoption

o Centralized access reporting and access review automation

o Application integration with Identity Management & Single Sign-On

o Application onboarding to standardized processes

• Perform business and data analytics on IAM data using tools such as Microsoft Excel, Microsoft SQL Server and other reporting tools.
• Deploy IAM tools, technology and processes to business units servicing the EMEA Market at-large.

Identity Management Engineering (20%)

• Learn and provide operational & engineering support to a variety of IAM solutions and tools, including but not limited to: Sailpoint, PingFederate, ServiceNow, Active Directory, Oracle/Ping Directory, Microsoft Entra, Microsoft SQL Server, Oracle Database, Informatica, and Splunk
• Develop technical IAM skills to provide second and third-level engineering support on above-mentioned IAM systems to EMEA stakeholders.
• Liaise between engineering and business teams to translate business requirements to/from engineering technical specifications.
• Provide troubleshooting and subject matter expertise to EMEA stakeholders on IAM engineering solutions, enhancements and defects.
• Perform data analytics on identity/access data to review user access and permissions, identify trends, analyze requirements and identify users meeting certain criteria.

Strategic Identity Management (15%)

• Act as the lead representative of the global IAM team in the EMEA region while establishing the beginning of IAM services in EMEA.
• Further develop the IAM team’s access management policies, procedures and standards
• Assist with the enforcement of said policies and procedures by providing guidance to EMEA stakeholders and reporting challenges & opportunities to the Americas-based IAM team.
• Collaborate with EMEA technology leaders and stakeholders to provide IAM guidance, consultation and assistance with various technology initiatives.
• Conduct management status reporting and creation of presentation materials.

Compliance and Risk Management (15%)

• Liaise between regional and Americas-based technology team members on cross-regional activities and compliance efforts.
• Be responsible for the planning, execution, and documentation of Cyber Security Audits including technical, administrative, and process review.
• Provide oversight and guidance of EMEA IAM-related IT general controls, application controls, and policy adherence to EMEA stakeholders.
• Troubleshoot identified control issues and propose/implement remediation plans in coordination with control owners.
• Conduct certain EMEA user access certifications using data analytics routines at the direction of the Americas IAM governance lead.

What are we looking for?

To fulfill this exciting and unique role successfully, you must possess the following minimum qualifications and experience:

• Bachelor’s Degree, or associate degree (of equivalent) and the ability to demonstrate extensive experience within Technology,
• Demonstrate a proven track record in Information Security, IAM, IT Audit or related field
• Experience managing or leading projects.
• Solid grasp of general access management and information security concepts, including the Principal of Least Privilege, access appropriate to role, and segregation of duties
• Data analytics experience using tools such as MS Excel, SQL Server, etc.
• Ability to manage task-load independently with minimal supervision.
• Disciplined alignment to established information security policies & procedures and the ability to adapt where guidance is not present.
• Proficient project management skills, including the ability to drive tasks to completion among a variety of responsible parties
• Ability to travel up to 10% of the time

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces and we are the No.1 Super-Large employer in the UK!!.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other and benefits and privileges of employment.