Nationwide Mutual Insurance

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Addendum:

We are seeking an accomplished technology leader to lead Nationwide’s Property & Casualty Small Commercial technology organization. This strategic leadership role is responsible for driving technology innovation, operational excellence, and seamless alignment with business objectives. The ideal candidate will cultivate strong partnerships with senior business leaders to enable the delivery of our business strategy through transformative technology solutions.

Position will report to the Vice President of Commercial Lines Technology, this leader will serve as a key member of the Commercial Lines Technology leadership team, an extended member of the Small Commercial business cabinet, and a valued contributor to the Property & Casualty Chief Technology Officer’s extended leadership team.

Key Responsibilities:

• You will be responsible for the end-to-end ownership of mission-critical Property & Casualty Commercial applications, spanning Digital Distribution, Sales & Service, Underwriting, Pricing, Imaging & Workflow, and Business Operations. This includes ensuring these platforms are strategically aligned, operationally sound, and continuously evolving to meet the needs of our business and customers.
• You will be accountable for the strategic direction, performance, and evolution of the shared technology platform supporting our Commercial Farm, Small Commercial, and Middle Market businesses. This includes ensuring the platform delivers scalable, secure, and innovative solutions that meet the diverse needs of these business segments.
• You will be responsible for all facets of operational excellence, including end-to-end financial stewardship of the department and ensuring the technology services you deliver meet the highest standards of availability, security, and efficiency to support business outcomes.
• You will collaborate closely with business leaders to shape and translate strategic objectives into innovative, high-impact technology solutions that drive competitive advantage and business growth.
• You will lead a large team of 70+ associates and 30+ matrixed resources, and contractors, including software engineers and frontline managers.

The ideal candidate will demonstrate a strong track record of success in the following areas:

• Proven end-to-end ownership of technology applications across the full lifecycle—Plan, Build, and Run.
• Accountability for large-scale delivery, with combined Build and Run budgets exceeding $25M.
• Strong strategic focus, with the ability to discern priorities and direct team efforts toward the highest-value outcomes.
• Demonstrated leadership experience, including managing leaders of leaders and effectively guiding matrixed teams.
• A solid background in software engineering, with hands-on experience in the domain.
• Experience in the Property & Casualty insurance industry, with a preference for expertise in Commercial Lines.
• Familiarity with Guidewire InsuranceSuite technology is strongly preferred.

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Job Description Summary

If you’re passionate about leading and delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results.

As an AVP, Application Owner you'll have accountability to increase the value and/or reduce the cost of production, applications through strategic, tactical and operational management. You'll lead a team of technology professionals responsible for timely, high quality code delivery within estimates and ensuring application viability (service level management, capacity & availability management, configuration management, incident & problem management, change management, continuity & service management, financial management, architecture management, release planning). You’ll provide thought leadership to guide Application Evolution, Application Portfolio Management, Application Roadmap development and for implementing and maturing Nationwide's Technology Delivery Model fix for a line of business.

Job Description

Key Responsibilities:

• Oversees the Application Lifecycle Management for customer–facing applications; Service Level Management, Capacity & Resource Management, Configuration Management, Incident & Problem Management, Change Management, Continuity & Risk Management, Financial and Architecture Management.
• Collaborates with Architecture and Software Delivery Leaders to formulate, recommend and implement application development strategies. Ensures execution of established development methodologies and plans to accomplish business objectives for existing and new technology.
• Oversee strategic projects that develop and deliver applications and solutions for technology initiatives using sourcing strategies which ensure quality delivery consistent with strategic objectives.
• Integrates best practices, policies, standards and procedures ensuring effective portfolio management, requirements management, testing, engineering and technical education services and documentation.
• Ensures business needs are addressed via direct management and/or collaboration throughout Technology leadership to provide options and recommendations for strategic solutions, prepare and present the business case and associated Return on Investment, ensuring that the value to the business is well articulated and understood by the business leadership, initiate, prioritize, and deploy strategic initiatives and solution enhancements, ensure systems issues are resolved effectively and efficiently.
• Ensure that business relationship and strategy development processes and procedures for Technology are developed and properly adhered to (driving effectiveness and efficiency) consistent with corporate and Technology strategic goals.
• Leads a team of Technology associates which includes but is not limited to hiring, training, supervising and promoting.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to VP or above Technology Leader. Leads a team of four to six direct reports, 25 - 45 indirect reports.

Typical Skills and Experiences:

Education: Undergraduate studies in Business Administration, Communications, Strategic Planning, Computer Science or related field. Graduate degree as well as Project Management certification preferred.

Experience: 15 years related Technology experience including applications management. Minimum of seven years in management, senior management level preferred. Five years project management experience required. Insurance industry experience a plus.

Knowledge, Abilities and Skills: Proven knowledge of technology applications. Expert level in innovative thinking, problem solving and decision making. Expert relationship and negotiation skills. Effective level of political, organizational and interpersonal savvy. Knowledge of project management concepts and techniques. Thorough understanding of business analysis, and business case development techniques. Knowledge of architecture strategies and purposes. Thorough understanding of people management, budgeting, financial management. Strategic agility.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.